Impact Factory courses

...when dealing with people by telephone Telephone Skills Course Programme The course content may include many of the exercises listed below, and any additional... Learn about: Assertive Behaviour, Confidence Training, Telephone Skills...

...This could include: Deadlines Increased responsibilities New colleagues Changes from on high That's the thing about stress - it's different for everyone... Learn about: Stress Management, Confidence Training, Assertive Behaviou...

...Our approach to trainer training is about enlivening, inspiring and motivating the people who work with us, giving them simple usable skills... Learn about: Confidence Training, Presentation Skills, Learning and Development...

...It's a dynamic, experiential course. You will be involved in games and exercises, recreating and re-running real interpersonal situations. The course... Learn about: Interpersonal Communication, Effective Communication, Solution maker...

...and ‘their’ view Creating trust Building a picture of your stakeholders Knowing where to focus your energies Managing internal and external clients more... Learn about: Communication Training, Building Insurance, Managing Conflict...

...and measurable outcomes. We want everyone to leave us with practical, concrete and usable plans that can be implemented with confidence and gusto!" Introducing... Learn about: Solution maker, Effective Communication, Strategic thinking...

...facilitating groups or running teams. It will help you understand how groups work and give you the skills and techniques to manage meetings... Learn about: Managing Conflict, Presentation Skills, Assertive Behaviour...

...your Key Messages Getting Audience Interest Flexible Presentation Structure Persuasive Ideas Breathe Life into your Values Encourage Buy-in and Commitment... Learn about: Negotiation Skills, Ms PowerPoint, Presentation Skills...

...Thanks to this course just added by Emagister, you will learn all about the art of persuasion and communication! In only 5 days you will learn all... Learn about: Persuasion Skills, Visual Aids, Business Presentation...

...your own strengthsHow others may see youLooking at body languageIncreasing confidenceDifficult people or situationsFilling up your communications toolkit... Learn about: Communication Training, Confidence Training, People situation...

...It's a practical course which will help you feel more confident in your ability to handle others and feel better about yourself. We won’t (can’t)... Learn about: Effective Communication, Conflict Management, Assertiveness Training...

...Verbal and non-verbal communication Appreciating conventions and boundaries... Learn about: Behavioural Safety, Public Speaking, Possitive attitude...

...and the how you come across, and you've moved a long way toward heading off problems before they happen. Add a few practical techniques and you'll... Learn about: Telephone Skills, Assertiveness Training, Confidence Training...

...how to get your message across Doing more than just answering the questions Interviewing with passion and speaking with clarity How to deal with nerves... Learn about: Assertiveness Training, Effective Communication, Crisis Management...

...how to change them What happens physically when under pressure To build confidence Tools to help build your own and others’ resilience To have fun!... Learn about: Critical Thinking, Default behaviour, Crisis Management...

...Performance Management Course Objectives Performance Management Course - CPD Accredited Understanding the performance management process Creating a professional... Learn about: Influencing Skills, Persuasion Skills, Effective Communication...

...CPD Accredited To explore and understand the power of story telling To discover your own innate storytelling ability To de-mystify storytelling To bring... Learn about: Team Bonding, Presentation techniques, Persuasion Skills...

...leader and presenter Understanding the value of verbal and non-verbal communication Using powerful language and creating clear, compelling key messages... Learn about: Communication Training, Relationship Building, Corporate Communications...

...here for 5 Day Course presentation course - CPD Accredited It is fun and effective with plenty of opportunities to practice. Presentation Course Objectives... Learn about: Assertiveness Training, Confidence Training, Communication Training...

...the choices they make and what they could do differently. Two days allows plenty of time to practice what changes you can make when you are not having... Learn about: Assertiveness Training, Body Language, Anger Management...