Impact Factory courses

...feelings and behaviour while looking after your customers. It's will build your confidence and enable you to create positive customer experiences... Learn about: Assertive Behaviour, Effective Communication, Confidence Training...

...(personality transplants) We look for the smallest change for the biggest impact Change yourself to change others and/or the situation Staying in charge... Learn about: Performance Management, Confidence Training, Team Training...

...We will help you find ways to hand the issues back to the person and encourage them to find the solutions for themselves. Course Objectives... Learn about: Personnel Management, Coaching Skills, Effective Communication...

...tone and language for maximum effect. Provide effective questioning and listening techniques. Understand how to create a positive, helpful attitude... Learn about: Telephone Skills, Assertive Behaviour, Corporate Communications...

...Look Beyond Traditional Leadership Stereotypes Identify Individual Leadership Qualities and Strengths Clarify the way Communication Works Understand... Learn about: Team Leader, Solution maker, Team Leadership...

...CPD Accredited Understanding the dynamics of influencing Expanding your sphere of influence Influencing when you have no direct authority Seeing your... Learn about: Communication Skills, Interpersonal Communication, Effective Communication...

...for Future Strategy Creating Buy-in with Peers Motivating others to Contribute to the Process Practicing Selling Reflecting upon Risk Assessment Pre-empting... Learn about: Creative Thinking, Risk Assessment, Strategic Planning...

...meetings more efficiently Understand personal style and what works Manage frustration Use the time effectively Understand the dynamics of meetings Maintain... Learn about: Communication Skills, Presentation Skills, Managing Conflict...

...Using Storyboards to Build a Presentation Troubleshoot Worst-case scenarios Making your Presentation Flexible"... Learn about: Presentation techniques, Presentation Skills, Ms PowerPoint...

...not to mention well-spent. You'll look at every aspect of presentation skills. We will challenge, stretch and strengthen your current skills... Learn about: Public Speaking, Sales Presentation, Persuasion Skills...

...Effectively Understanding your Own Strengths Discovering How Others May See You Looking at Body Language Increasing Confidence Identifying Difficult People... Learn about: Effective Communication, Confidence Training, People situation...

...saying 'no' without having to change who you are (and perhaps without ever having to say the word at all!). Course ObjectivesDealing with the delegate's... Learn about: Assertiveness Training, Effective Communication, Behavioural Safety...

...wrong Improving your ability to influence others Understanding rules and conventions Speaking your mind without offending Finding out how others see... Learn about: Effective Communication, Assertiveness Training, Conflict Management...

...Everyone Has them Handling Difficult Questions and Hostile Interviews Preparing and Getting Ready for an Interview Knowing What to Ask Beforehand Understanding... Learn about: Assertiveness Training, Effective Communication, Assertive Behaviour...

...resilience for yourself and others. As Confucius said – “Our greatest glory is not in never falling but in rising every time we fall”. Course Objectives... Learn about: Crisis Management, Emetional reactions, Building Insurance...

...Motivation and Commitment Scoping out Employee Goals and Motivations Aligning Employee and Organisational Goals Monitoring and Reviewing Employee Objectives... Learn about: Influencing Skills, Communication Skills, Strategic Planning...

...Deliver your business presentations in a more engaging and passionate way by using the power of a good emotive story structure. Data-driven information... Learn about: Team Bonding, Presentation Skills, Confidence Training...

...Challenging what you currently do as a communicator Developing excellent listening behaviours Exploring influencing Using the voice effectively Unpicking cultural differences... Learn about: Communication Skills, Body Language, Corporate Communications...

...flair and presence Using support materials Enlivening your presentation Maintaining confidence and handling nerves Coping better when feeling wrong-footed... Learn about: Public Speaking, Behavioural Safety, Conflict Management...

...conventions Speaking your mind without offending Finding out how others see you Verbal and non-verbal communication Appreciating conventions and boundaries... Learn about: Communication Training, Assertiveness Training, Stress Management...