Impact Factory courses

...the better! We'll look at how to ‘elect’ yourself responsible in order to shift the dynamic between you and the customer. Callers may be looking for solutions... Learn about: Telephone Skills, Assertive Behaviour, Corporate Communications...

...So they can learn to deal with the pressure more effectively... Learn about: Corporate Communications, Stress Management, Assertiveness Training...

...and without fuss Meet people's needs and expectations Handle your delegates' anxieties and nervousness Surprise your participants and yourself Make learning... Learn about: Time management, Personal Effectiveness, Presentation Skills...

...People Learn new Skills to Keep Things Moving Forward Empowering, Inspiring and Mentoring Others... Learn about: Team Leader, Group dynamics, Assertiveness Training...

...in your ability to influence others. Understanding the Dynamics of Influencing Expanding Your Sphere of Influence Influencing when You Have no Direct Authority... Learn about: Managing Conflict, Building Insurance, Influencing Skills...

...Options and Contingency Plans Committing to the Most Useful Next Steps Project Leaders Supervisors, Managers, Team Leaders Entrepreneurs, Marketing Team Departments... Learn about: Solution maker, Strategic Planning, Risk Assessment...

...meetings more efficiently Understand personal style and what works Manage frustration Use the time effectively Understand the dynamics of meetings Maintain... Learn about: Assertive Behaviour, Presentation Skills, Communication Skills...

...nor is it about the delivery of a presentation. It is about finessing the flow of ideas within your presentation and creating the impact and outcomes you... Learn about: Presentation Skills, Negotiation Skills, Presentation techniques...

...then, building on that foundation, you will explore, play with and incorporate new tools and techniques into your... Learn about: Presentation Skills, Business Presentation, Executive Presentation...

...insight into the way communication works. It's a practical day, filled with exercises, games and discussion. You'll practise ways to handle difficult or tricky situations... Learn about: Communication Skills, Confidence Training, Effective Communication...

...Course This is a very practical course that focuses on the choices you make and it will help you understand that you have more options than you think... Learn about: Behavioural Safety, Public Speaking, Effective Communication...

...Go Wrong Improving your Ability to Influence Others Understanding Rules and Conventions Speaking Your Mind Without Offending Finding Out How Others... Learn about: Public Speaking, Communication Training, Conflict Management...

...to make the telephone a useful tool rather than a limiting one. So if calls are so important who needs help handling them? If you've had a day when every... Learn about: Telephone Skills, Corporate Communications, Assertiveness Training...

...release Tailoring for different media Crisis Management... Learn about: Communication Skills, Crisis Management, Confidence Training...

...resilience for yourself and others. As Confucius said – “Our greatest glory is not in never falling but in rising every time we fall”. Understanding what... Learn about: Crisis Management, Critical Thinking, Building resilience...

...Performance Management Course Objectives Performance Management Course - CPD Accredited Understanding the performance management process Creating a professional... Learn about: Relationship Building, Influencing Skills, Effective Communication...

...to Life Using Storytelling Techniques to Create Compelling Examples Using Story Structure to Make Presentations Dynamic Creating Buy-in Using Storytelling... Learn about: Team Bonding, Team Leader, Persuasion Skills...

...Do you want to improve your communications skills? Thanks to this course imparted by Impact Factory, in only 5 days you will learn to strengthen your awareness... Learn about: Listening Skills, Communication Skills, Relationship Building...

...easy to practise tools to help you cope with nerves, get your message across memorably, structure your material for the best impact and present to audiences of varied sizes... Learn about: Possitive attitude, Public Speaking, Effective Communication...

...CPD Accredited Understand how you impact on others Knowing how and why things go wrong Improving your ability to influence others Understanding rules... Learn about: Communication Training, Stress Management, Body Language...