Telephone Technique Training
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In reality, it was great and I had a nice time in all, thanks for everything. I had a great learning experience here.
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My training sessions were good and I had a nice time in all, thanks for everything. I had a nice time and they helped a lot, in everything. I am charged in a positive manner.
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The course really useful and have since used many of the tools demonstrated over the 2 days; rest was ok/.
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Training
In City of London
A Telephone Techniques programme that will enable you to use the phone in an effective way.
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Type
Training
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Methodology
Inhouse
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Location
City of london
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Duration
5 Days
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Start date
Different dates available
You will learn how to create the impression you want by working on a variety of telephone situations and you will gain an increased awareness about how to make the telephone a useful tool rather than a limiting one.
Facilities
Location
Start date
Start date
Reviews
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In reality, it was great and I had a nice time in all, thanks for everything. I had a great learning experience here.
← | →
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My training sessions were good and I had a nice time in all, thanks for everything. I had a nice time and they helped a lot, in everything. I am charged in a positive manner.
← | →
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The course really useful and have since used many of the tools demonstrated over the 2 days; rest was ok/.
← | →
Course rating
Recommended
Centre rating
Rae Jiggins
Amanda Cadden
Lauren Pethybridge
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 15 years
Subjects
- Telephone Skills
- Staff
- Image
- Project
- Communications
- Assertive Behaviour
- Assertiveness Training
- Confidence Training
- Corporate Communications
- Conversation
Course programme
If you've had a day when every call you take or make seems like hard work, the answer could be everyone. Maybe that's true. Perhaps someone is new to the office environment and needs help with the basics, like how to create a warm and professional telephone manner and take excellent messages. Or maybe the more experienced among us may be looking for help with the trickier areas of how to handle an angry caller or build rapport to increase business opportunities.
These days telephones bring new opportunities and challenges to the business world. Conference calls, for example, are commonplace but come with their own set of difficulties. A few simple techniques can help smooth over challenges and make conference calls easier to manage.
Telephone Techniques
You see, a lot of telephone problems happen because when you can't see people's faces miscommunication and misrepresentation are so much more likely. Understand what's lost when communication isn't face-to-face, and the how you come across, and you've moved a long way toward heading off problems before they happen.
Add a few practical techniques and you'll have something to try if you find yourself on the back foot. That's why our interactive Telephone Techniques Training offers simple tools and techniques. It'll help you raise your awareness of the impression you make on the phone and give you tools and techniques to keep you on the front foot. Designed with you in mind, the course is tailored for each group of delegates so that you'll always get what you came for. To find out more call us.
Telephone Technique Training