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Importance of Effective Communication
Training
Online
Description
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Type
Training
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Level
Beginner
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Methodology
Online
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Class hours
10h
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Duration
Flexible
Effective communication plays a key role at the heart of every successful business. Both internally and externally, the business must make sure that everyone is on the same page. Strong communication ensures that every member of the workforce understands and contributes to the firm’s collective goals. It also paints a positive picture of the business in the eyes of customers, investors and stakeholders in general. A business cannot simply operate in silence and expect to get by. Nor can poor communication standards sustain a business long-term. For an organisation to reach its full potential, it is important to approach communication standards proactively, rather than passively.
This advanced tutorial is ideal for business owners, managers and supervisory staff at all levels. Explore a dissection of effective communication strategies, along with their value and importance from a modern business perspective. Study proactive communication to the internal and external customer alike, along with the potential risks of poor communication standards.
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
Discuss the importance of effective communication in an organisation
Discuss how to develop an effective communication strategy
Customers support staff
Any customer care workers pursuing CPD
Business owners, managers and supervisors
Team leaders and supervisors.
Telesales workers and operators
Candidates seeking to expand their career opportunities
No prior knowledge is required to take this course.
Reviews
Subjects
- Customer Service Skills
- Customer Care
- Customer Relationship Management
- Communication Skills
- Materials
- Communication Training
- Effective Communication
- Interpersonal
- Interpersonal relationship
- Interpersonal Skill
Teachers and trainers (1)
Cpd Tutor
Tutor
Course programme
Topics:
- Developing a Communication Strategy
- Communicating Service to External Customers
- Communication of Service Quality to the Internal Customer
- Training Material
Course Benefits:
- Full Tutor Support
- Self paced, no fixed schedules
- Available to students anywhere in the world
- 24/7 Access to the LMS ( Learning Management System )
- Easy to understand quality e-learning study materials
- The benefit of applying for NUS extra Discount Card.
Course Material
All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.
Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:
- Online course materials
- Question papers
- Additional Supporting Material
- Useful Links
Course assessment
You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.
Importance of Effective Communication