Improving Assertiveness To Achieve Success Training

Improving Assertiveness to Achieve Success is a five-day course designed to build your self-confidence and influence others. Assertiveness is a technique with which we can express our views or ideas to others with a positive and influential style. This course helps you to understand your behavioural style and develop techniques for communicating with others. This training course will help improve your ability to influence others, use effective body language and express discrepancy in a positive way.

There are no prerequisites required for this course.

Anyone who wants to develop their self-confidence and adapt their assertiveness techniques to improve their communication skills.

• Learn about assertiveness and self-worth
• Using assertive body language
• Learn different assertive techniques and communication skills
• Managing and recognising aggressive behaviour in yourself and others
• Learn to say ‘no’ confidently without offending anyone
• Handling challenging situations to achieve positive outcomes
• Give individuals the perspective of their positions, objectives which they want to achieve, overcome their complications, to become strong-minded, but without hurting others

By attending this assertiveness training course, you will learn about Assertiveness, techniques to become Assertive, improve communication skills and also handling conflicts.

In the first module, you will learn about:

• Assertiveness
• Techniques
• Styles
• Components of Assertive Behaviour
• Body Language
• Communication skills

In the second module, you will learn about:

• Facing challenging situations
• Conflicts
• Implementing Action Plans
• Strategies for Say No
• Anger Management

The delegates will gain the following benefits from this course:

• Increase self-confidence and self-worth
• Understand or recognise your feelings and express them in an efficient way
• Learn about various communication methods and styles to improve your communication skills
• Anticipate circumstances and prepare your responses to make others in your favour.
• Improve assertive body language by using different assertive styles and techniques
• Develop decision-making skills and reduce stress
• Learn to say ‘no’ confidently without any regret
• Deal with stressful situations and conflicts and also with assertive behaviour

This course covers the following topics:

Assertiveness

• Overview
• Benefits
• Assertive Behaviour
• Aggressive Behaviour
• Passive Behavior
• Differentiate between Assertive, Aggressive, and Passive Behaviours
• Understand Self-Consciousness and Openness

Assertive Techniques and Styles

• Different Styles of Assertiveness
• Techniques
• Rules for Assertiveness
• Importance of Body Language

Components of Assertive Behaviour

• Visual Communication
• Facial Gesture
• Body Language
• Vocalisation, Voice Volume and Tone
• Clear Speech Content

Communication Skills

• Communication Methods
• Various Communication Styles
• Communication Rules
• Barriers
• Listening Skills
• Obtaining Your Communication Style

Facing Challenging Situations and Conflicts

• Classify Confronting Problems
• Communicate Evidently in Difficult Situations
• Simplify conflict
• Solving Conflict
• Say ‘No’ Without any Regret
• Implementation of Action Plans for Achieving Goals

Strategies for Say No

• Identify Reason for No
• Explain Reason for Saying No
• Reject Request Not The Person
• Construct a Preemptive No
• Get Ready to Miss Opportunities
• Gather Courage for Say No

Managing Anger

• Understanding and Managing Anger
• Explore The Reason Behind Anger
• Prepare for Difficult Conversations
• Identify Warning Signs of Anger
• Ways to Control Anger