Interpersonal Communication
Short course
Online
Description
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Type
Short course
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Level
Beginner
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Methodology
Online
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Class hours
20h
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Duration
Flexible
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Start date
Different dates available
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse, or the look that you give one of your team members who is late, it all means something.
This course has been designed for individuals, team leaders and managers who want to ensure that they are maximizing their ability to communicate and work with others, avoiding conflict and disharmony, and controlling, influencing and shaping the outcomes of interpersonal communications.
This course will help participants understand the different methods of interpersonal communication, and provide you with the techniques to make a powerful impact, and achieve success in your business relationships.
Facilities
Location
Start date
Start date
About this course
The course also helps you to identify and adapt your communication style. Your ability to listen and comprehend the intention/message behind the words used by others will be improved.
In addition, you will be able to identify ways to talk with other people in a manner that relates to them and their particular style. You will be able to detect possible conflict and minimize its impact.
Business Owners, Business Managers, Sales Managers & All Staff
CERTIFICATION: - Global Management Academy Certificate.
Reviews
Subjects
- Communication Training
- Team Training
- Interpersonal Communication Skills
- Interpersonal Communication
- Leadership
- Team Leader
- Communication Process
- Communication Barriers
- Para verbal Communication
- Speaking Skills
- Influencing Skills
- Listening Skills
Teachers and trainers (1)
James Johnston
Director of Studies
James is the ILM Program Director at Global Management Academy. James has an MBA and MA Education, and has 30 years of experience in Senior Management, Business Consulting and ownership of several companies, including software and consulting companies in Australia and Britain.
Course programme
The content of the course includes:
- Understanding Interpersonal Communication
- Understanding the Communication Process
- Understanding and overcoming Communication Barriers
- Understanding and using Para verbal Communication
- Developing your Speaking Skills
- Developing Effective questioning
- Improving your Influencing skills
- Developing your Listening Skills
- Shaping communication for maximum impact
- Mastering the art of conversation
- Knowing when to put it in writing
Additional information
Interpersonal Communication