Introduction to General Management

Becoming a manager is more than just a change of job title, it means being able to demonstrate the skills and competences required to lead a team successfully in your organisation. Not only will you require highly developed planning and organisational skills if you are to complete tasks efficiently, but you will need to understand the people you are working with at all levels (starting with yourself).

While there is no substitute for experience, an informed approach to the component parts of the managerial role will improve your chances of success. By helping you to develop appropriate strategies when confronted with the challenges that await you, this intensive two-day seminar will provide an essential starting point to your managerial career.
The programme has been specially developed to cater for the needs of both prospective managers soon to make the transition to management and those already in management, but still ‘new’ to it. It offers a systematic and professional approach that allows participants to examine the theory and then, through practical exercises, apply that theory to the real world.

This seminar combines lectures, discussions and practical exercises proven to help you to develop or improve upon fundamental management skills – presented by one of the UK’s leading management trainers.

• Adapt to an appropriate management/leadership style and win commitment and support from your bosses, peers and subordinates
• Set goals and take concrete steps to build a successful career in management
• Build a positive self-image and become a more professional manager
• Use performance management to develop and motivate your staff
• Create a motivational environment and coach inexperienced subordinates
• Influence and persuade others assertively by developing effective communication skills
• Manage conflict and deal with difficult people