Introduction To ITIL®

Provides an overview of ITIL®, what it is, where it is used.
innovative leading-edge e-learning developed by industry experts.
A cost-effective solution for both individuals and organisations.
This introduction is the start of the path into IT Service Management and the first step to enable candidates to progress on to further levels within the ITIL® qualifications framework.
Online learning gives you the freedom to access from any location.
Enables all staff working within an IT environment to appreciate the structure to Information Technology Service Management.

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2 modules with associated interactive lessons.
Notes to support each lesson to consolidate the learning.
Module level exam simulation directly aligned to the ITIL® syllabus.
Online support, forums, chat and progress reports.
Interactive exercises to assist with knowledge retention.