An Introduction to People Management

Course Summary

The purpose of this workshop is to give first time people managers the opportunity to learn the basics of good people management. The workshop will take the approach of the manager ‘facilitating' staff, enabling them to reach their full potential. This approach focuses on the co-operative use of power with people rather than over them.

What you will learn

• How the effective management of people can save you time
• Delegation rather than ‘dumping'
• Selecting the right people for the job
• Developing people through increased responsibility
• Effective communications
• Reward and recognition
• What motivates people
• The use of questioning to acquire information and aid decision-making
• Management of your time and avoiding panic
• Planning
• The solutions approach to problem solving
• Managing meetings
• Performance reviewing
• Giving and receiving
• Teamwork

Workshop Timetable

Day 1

9.00am Welcome and Coffee
9.15am Introduction
9.30am The role of the manager
10.00am The facilitative approach to managing people
10.30am Break
10.45am Role-modelling desired behaviours
1.00pm Lunch
2.00pm Polishing the interpersonal skills
3.30pm Break
3.45pm Time management - the art of getting it all done
4.35pm Recap on learning
4.45pm Close

Day 2

9.00am Welcome and coffee
9.15am Brief recap on yesterday
9.30am Reward and recognition
10.00am Performance reviewing, brief overview of the use of appraisals
10.30am Break
10.45am Performance reviewing continued
11.30am Managing meetings
1.00pm Lunch
2.00pm Visioning and goal setting
3.00pm Break
3.15pm Team Working
4.30pm Recap on learning
4.45pm Close