Intuition Computer Training courses

...who are new to microsoft windows® 2000 and will be responsible for installing, configuring, managing, and supporting a network infrastructure that uses...

...for files and folders course 2153, implementing a microsoft windows 2000 network infrastructure, or equivalent knowledge and skills. this includes installing...

...Directory Infrastructure - General Updating System Administration Skills from Windows 2000 to Windows Server 2003 - General Updating System Administration...

...new or inexperienced users of acrobat course description this hands-on course is suitable for users who need to gain a good working knowledge of acrobat...

...proofing tools to correct text and automatically insert text print documents and select printing options use tabs and tables to produce column work apply...

...include text from other documents; outline and document map; index and table of contents; section breaksif time allows: working with graphics...

...and formatting a variety of documents. target audience new or inexperienced users of word 2002 at course completion after completing this course...

...including form letters and labels control and manage the structure of long documents prerequisites to benefit fully from this course, participants...

...and formatting a variety of documents. target audience new or inexperienced users of word 2000 at course completion after completing this course...

...this hands-on course is suitable for users who need to gain a good working knowledge of word 2000. delegates will master the core skills required for creating...

...(IT Infrastructure Library) for IT staff of all levels who are involved in the delivery or support of IT services. The workshop fully prepares participants...

...the following courses. Service Support Service Delivery Delegates will learn how to Be sure they have revised the salient points, concepts and diagrams...

...On completion of the course participants will appreciate the need for Service Management, its components, dependencies between components, processes and disciplines...

...examination leading to the Certificate in IT Service Management must attend: ITIL Service Support (if not already taken - see prerequisites)...

...must have five years relevant IT experience and have passed the ITIL Foundation examination. Delegates will learn how to Appreciate and use the main features...

...ISEB/EXIN Foundation Certificate in IT Service Management before attending the Change Management Practitioners. ITIL Foundation (inc exam) Outline Planning...

...maintenance and management Definition of configuration types and standard configurations Definition and management of Configuration Items Attributes...

...Delegates will learn how to Plan for the implementation of Problem Management Support the Incident Management process Define, implement and manage the following activities...

...Leads to examination ISEB Practioners Certificate in Service Desk and Incident Management Prerequisites Delegates MUST hold the ISEB/EXIN Foundation certificate...

...agreements using product and service lifecycle approaches. How to identify the Service and Supplier chains, Underpinning agreements and Business Drivers...