Intuition Computer Training courses

...supporting windows 2000 professional and server, or equivalent skills and knowledge, including the ability to: install or upgrade to windows 2000 configure...

...certified professional exam: exam 70-217, implementing and administering a microsoft windows 2000 directory services infrastructure prerequisites course...

...Implementing & Maintaining a Windows Server 2003 Active Directory Infrastructure - General Planning, Implementing & Maintaining a Windows Server 2003 Active...

...search com; passwords and restricted access ¨ using digital signatures...

...participants will be able to: create and manage documents apply a variety of formatting techniques to improve the document presentation and layout...

...will be used as practical activities to reinforce the topics covered, including template creation and mail merge. target audience experienced users...

...this hands-on course is suitable for users who need to gain a good working knowledge of word 2000. delegates will master the core skills required for creating...

...autotext categories; create automatic autotext entries based on styles; bullet and numbering list style create document templates -document task...

...text selection; insert, edit and delete text; multiple undo/redo; cut, copy and paste text; collect and paste; browse object transfer text between documents -copy...

...thesaurus; word count toolbar automation -autocorrect smart tags; autotext; find and replace file management -save, open, and close documents...

...Appreciate the crucial role planning plays in delivering Quality IT services Appreciate the crucial role SLA''s play in ensuring both the customer...

...Be confident (not complacent!) that they are ready for the ISEB Managers'' examination Overview For every employee, ensuring revision is on track in...

...and is essential in ensuring IT delivers quality services to customers. This course is a practical workshop, based on the Service Management de facto standard...

...Modelling, The Capacity Plan, Costs and Benefits. Availability Management: Introduction, Measurement, Techniques to improve Availability, Reporting...

...Overview This five-day instructor-led workshop, together with the Service Delivery Workshop, is based on the IT Infrastructure Library and is suitable...

...This course and the lecturers who deliver the course are all accredited by the ISEB. The course follows the ISEB syllabus of 30% slide presentation and 70% exercise...

...and implementation Key concepts Key Performance Indicators and metrics Management Information Review and Audit Roles and Responsibilities Skills and qualities...

...the in-course assignment IT Practitioner with a minimum of one year's general IT experience and at least one year's experience in an IT Service Management...

...A pre-requisite for this course is the IT Service Management Foundation course and delegates must have obtained the ISEB/EXIN Foundation Certificate...

...How Service Management links into Business Programs The main features and linkages of the ITIL service support and delivery components that impact on Service Level Management...