Intuition Computer Training courses

...manage a windows 2000 network. identify and resolve network connectivity problems by using windows 2000 troubleshooting tools and utilities...

...or equivalent knowledge and skills. these include: installing windows 2000 using administrative tools in windows 2000 configuring hard disks and partitions...

...Managing Microsoft Application Centre 2000 - General Deploying and Managing Microsoft Application Centre 2000 - General Designing a Windows Server...

...introduction word 2000 - introduction tailored training is available topics working with adobe acrobat -what is adobe acrobat; overview of reader...

...text selection; insert, edit and delete text; multiple undo/redo; cut, copy and paste text; collect and paste; browse object transfer text between documents -copy...

...create new styles; copy and delete styles; organise autotext entries; autotext categories; create automatic autotext entries based on styles create document templates...

...participants are expected to be familiar with windows 95, windows 98, windows nt or windows 2000 and have experience using both the keyboard and mouse...

...this hands-on course is designed to enhance the skill of experienced word 2000 users. delegates will master advanced techniques to produce consistent...

...text selection; insert, edit and delete text; multiple undo/redo; cut, copy and paste text; collect and paste; browse object transfer text between documents -copy...

...participants will be able to: create and manage documents apply a variety of formatting techniques to improve the document presentation and layout...

...IT supplier understand an organisation''s business and IT requirements. Appreciate the ITIL processes and procedures needed to deliver effective...

...of Service Management Cope with Examination requirements and logistics Be confident (not complacent!) that they are ready for the ISEB Managers'' examination...

...quality IT. Monitor and measure in order to quantify successful Service Delivery. Outline Introduction to and reasons for ITIL ITIL vocabulary...

...Costs and Benefits, Service Level Management in context. Financial Management for IT Services: Introduction, Budgeting, Accounting and Charging...

...Managing Release Management, Software & Hardware Control...

...To provide delegates with a practical understanding of the management of Change across organisations. To prepare delegates for the ISEB Practitioner examination...

...relationships Tool requirement and procurement Management reporting Interface and support of other processes Configuration Management Process Definition...

...with at least 50%, and obtain a combined total of 65%. The course follows the ISEB syllabus of 30% slide presentation and 70% exercise. syndicate and assignment...

...Delivering Customer Satisfaction Service Desk Skills Tool requirements and procurement Incident Management Objective Roles and Responsibilities The Practical...

...Dependencies In course Assignment ISEB invigilated examination...