Intuition Computer Training courses

...implementing and administering microsoft windows 2000 directory services. at course completion at the end of the course, students will be able...

...set up and administer domain user accounts and groups. publish resources, including printers and shared folders, in active directory. delegate administrative...

...course description this five-day instructor-led course provides students with the knowledge and skills to manage accounts and resources in a microsoft...

...acrobat and multimedia; insert a movie; insert sound; playback options; creating web forms - create and format fields; format text fields; define calculation fields...

...drag & drop text between documents proofing -automatic spell and grammar check; thesaurus automation -autocorrect; autotext; find and replace file management -save...

...the drawing toolbar; watermarks; officeart; web options; recording macros and customising toolbars...

...related courses windows 95, 98, 2000 or nt primer office 2000 migration word 2002 - intermediate word 2002 - advanced (vba)tailored training is available...

...diagrams and flowcharts; officeart; web options; recording macros and customising toolbars...

...apply borders and shading; merge cells; horizontal/vertical alignment and orientation; floating tables; table move and resize handles bullets and numbering...

...print multiple copies and selected pages; print multiple pages on one page; background printing; print selected documents; print booklets formatting -font...

...Service Level Management and SLAs Understanding, identifying and controlling IT resources Effective handling of incidents and problems, speedy restoration...

...I.S.E.B. examination rules so the candidate is fully aware of the conditions in which the exam will be conducted. Exam techniques and last minute...

...quality IT. Monitor and measure in order to quantify successful Service Delivery. Outline Introduction to and reasons for ITIL ITIL vocabulary...

...before ITIL Service Delivery. ITIL Service Support Course Recommended Follow-Up Training Participants wishing to take the I.S.E.B. examination leading...

...Planning for Problem Management, Managing Problem Management Change Management: Change Management Components, Requests for Change, Change Authorisation...

...IT Service Management Foundation Course and delegates must have obtained the ISEB/EXIN Foundation Certificate in IT Service Management before attending...

...A pre-requisite for this course is the IT Service Management Foundation course and delegates must have obtained the ISEB/EXIN Foundation Certificate...

...Prerequisites The following are required before attending this course Mandatory attendence at an ISEB accredited training course and successfully complete...

...and who need to understand the need for effective support of users and customers in an IT service provider environment. This is a course leading to...

...Certificate in Service Level Management. This course and the lecturers who deliver the course are all accredited by the ISEB. On the third day of the course...