IoSCM Level 2 Qualification in Manufacturing Production and Operations

Description

Core Units

Team Leader

• The Roles and Responsibilities of a Team Leader:Authority and accountability levels of a team leader, How a team leader builds a shared sense of purpose within a team, The importance of effective communication within a team
• Teams and Groups:Task orientation, Degree of interdependence, Purpose, Degree of formal structure, Familiarity among members
• Team Development: Forming, Storming, Norming, Performing, Adjourning
• Team Roles:Areas of Responsibility, Role of a Team Leader, Developing Team Members
• Leadership Styles:Laissez-Faire, Democratic, Authoritarian, Maslow’s Hierarchy of Needs, Handling Discrimination, Harassment and conflict

Introduction to Manufacturing Planning and Control

• Business Core Function:Marketing, Product Development, The Manufacturing Process
• Manufacturing Process Components:Raw Materials, Work in Progress, Finished Goods
• Support Functions:Quality assurance, Warehousing, Purchasing, Manufacturing Planning, Human Resources
• Manufacturing Requirements:Manpower, Methods, Machines, Materials, Minutes, Converting Input into Output
• Information Required:Process Time, Routing, Bill of Materials
• Production Planning:Preparation stage, Processing stage, Assembly stage, Finishing stage, Packaging stage
• Improvement Technique: Six Sigma, Lean, Total Quality Management
• Engaging external organisations:Purchasing, Subcontracting, Outsourcing, Recognising the Need, Specify the Need, Determine Sourcing Options, Select the Supplier, Prepare the Purchase Order, Issue the Purchase Order, Expedite the Purchase Order, Receive and Inspect the Delivery, Invoice and Pay, Maintain Records
• Planning and Control Techniques: Master Production Schedule, Bills of Materials, Rough Cut Capacity Planning, Materials Requirement Planning, Capacity Planning Requirements, Manufacturing Resource Planning, Enterprise Resource Planning, Advanced Planning and Scheduling
• Strategy: Demand chase strategy, Level production strategy, Mixed strategy
• Manufacturing Improvement Techniques: Lean Manufacturing, Total Productive Maintenance, Six Sigma, Reliable Centered Maintenance

Optional Unit

IT in Manufacturing

• The function of IT in manufacturing
• The role of IT in manufacturing
• The policies and procedures that affect IT in manufacturing

Introduction to Business

• Range of Business:Types and Purpose of Business; Trader/Sole Proprietorship; Partnership; Corporation; Not for profit Company
• Business Functions and Departments:Research and Development; Production; Service Delivery; Business Finance; Human Resource; Sales; Marketing; Public Relations; Information Tech Support; Quality Support; Logistics; Purchasing; Customer Service
• Communication in Business:Brand management; Customer relations; Consumer behaviour; Advertising; Corporate communication; Community engagement; Reputation management; Interpersonal communication; Employee engagement; Event management; Techniques and Methods of Communication
• Quality Management Systems:Quality planning; Quality control; Quality assurance; Quality improvement; ISO 14001; SMART

Introduction to Supply Chain

• Supply Chain:The Supply Chain Route, Customers, Retailers, Wholesalers and distributors, Manufacturer, Components / raw material suppliers, Streams, Upstream Activities, Downstream Activities
• Successful Supply Chains:Satisfaction for the end user, Flexibility, Alignment, Distribution, Suppliers, Inventory Management, Lead Times, Measures
• Relationships between the links of a supply chain:External Supply Chain, Internal Supply Chain, Vertical, Horizontal, Transactional, Collaborative, Productive Relationships, Aims of Supply Chain Relationships
• Roles organisations play:Planning, Purchasing, Inventory, Manufacturing, Delivery, Supply Chain Operations

Introduction to Purchasing

• Functions of a purchasing system:Life Cycle Costing, Total Acquisition Cost Model
• Stages of the life cycle:Planning and design, Acquisition, Storage, Use, Disposal
• Stages of the purchasing process:Goods or service needs are identified, The goods or services are requested, The goods or services are authorised, A Purchase Order is placed with an appropriate provider, Supplier delivers goods or services, Goods or services are received, Payment is made, Order processing cycle
• Methods used to gain information:Word of mouth, Advertising and Marketing, Company information, Sampling, SWOT analysis
• Supplier development:Potential for partnership, Scope for development, Quantifiable outcomes
• Selection of suppliers:Identify Needs, Investigate the Supply Market, Collect Relevant Information, Assess Options, Make Decision
• Methods of Communication:Oral Communication, Written Communication, Nonverbal Communication (Body Language), Formal Communication, Informal Communication

Introduction to Movement of Goods

• Types of Goods:Public Goods, Private Goods, Perishable Goods, Container Cargo, Liquid Bulk, Dry Bulk, Breakbulk, Dangerous Goods, Indirect Goods
• Safe Handling of Goods:Special Handling, Hazardous Good, Perishable Goods, The European Agreement concerning the International Carriage of Dangerous Goods by Road, The International Regulations concerning the Carriage of Dangerous Goods by Rail, The IMDG Code or the Baltic Sea Memorandum, International Air Transportation Association, Sterile Goods, Movement of Livestock, Security of Goods
• Movement Methods:Road, Air, Rail, Sea, Intermodal Transport, Intra-modal Transport, Combined Transport
• Appropriate Modes of Transport:Sources, Identifying the Appropriate Mode, Destinations
• Transport Planning and Scheduling:Routing, Regular Service, Non-Regular Service, Hub and Spoke Route System, Route Patterns, Linear Route System

Introduction to Logistics

• Logistics type: Just In Time (JIT), Military Logistics, Procurement Logistics, Distribution Logistics, After-sales Logistics, Disposal Logistics, Reverse Logistics, Green Logistics, Global Logistics, RAM logistics, Asset Control Logistics, POS Material Logistics, Emergency Logistics, Logistics Activities.
• Service:Marketing and Sales, Outbound Logistics, Operations, Inbound Logistics, Warehousing, Inventory Management, Transportation, Distribution, Procurement, Handling and Packaging
• Supply chain in a logistics environment:Inventory, Procurement, Planning and Forecasting, Demand Forecasting, Demand Planning, Demand Management, Management of Returns/Reverse of Supply Chain
• Types of logistics activities:Airfreight, Road Haulage, Sea Freight, Rail Freight, Storage and Warehousing, Wholesaling

Introduction to International Trade and Freight

• Trade:Types of Products and Market Conditions, Capital Products, Labour Products, Land Products, Local Trade, International Trade, Comparative Advantage, Trade and Tariffs
• Freight:Modes of Transport, Road, Rail, Waterways, Air Freight, Intermodal, Preferred Method of Transport, Factors effecting Mode Choice
• Goods Identification:Goods to be Traded, Perishable, Dangerous and Bulk goods
• Freight Organisations:Hauliers / Trucking Companies, Non Vessel Owning Common Carriers (NVOCC), 3rd Party Logistics Providers, Supplier Information, ISO Containers
• Trade Legislation and Regulations:Global Perspective, Customs Authorities, Customs Requirements, Consumer Contracts Regulations, Key Information Delivery, The Consumer Credit Act, Consumer Protection from Unfair Trading Regulations 2008, Consumer Rights Act 2015