ISO/IEC 15504-2:2003

Description
Information Technology - Process Assessment - Performing an Assessment.

Program

Buy this process assessment standard today!ISO/IEC 15504-2:2003 defines the requirements for performing process assessment as a basis for use in process improvement and capability determination.


Process assessment is based on a two dimensional model containing a process dimension and a capability dimension. The process dimension is provided by an external process reference model, which defines a set of processes characterised by statements of process purpose and process outcomes. The capability dimension consists of a measurement framework comprising six process capability levels and their associated process attributes.


The assessment output consists of a set of process attribute ratings for each process assessed, termed the process profile. They may also include the capability level achieved by that process.
ISO/IEC 15504-2:2003 identifies the measurement framework for process capability and the requirements for:

• Performing an assessment,
• Process reference models,
• Process assessment models,
• Verifying conformity of process assessment.

The requirements for process assessment defined in ISO/IEC 15504-2:2003 form a structure which:

• Facilitates self-assessment,
• Provides a basis for use in process improvement and capability determination,
• Takes into account the context in which the assessed process is implemented,
• Produces a process rating,
• Addresses the ability of the process to achieve its purpose,
• Is applicable across all application domains and sizes of organisation, and
• May provide an objective benchmark between organisations.

The minimum set of requirements defined in ISO/IEC 15504-2:2003 ensures that assessment results are objective, impartial, consistent, repeatable and representative of the assessed processes.
Key Features and Benefits:

• Defines the requirements for performing process assessment as a basis for use in process improvement and capability determination, particularly within an IT context. Helping you to understand how to undertake a process assessment, leading to process improvement and capability determination.
  
• The information distilled in this standard is applicable no matter the size or type of organisation, be they small, medium or large, or from the public, private or not-for-profit sectors.

Pages: 16

Format: Hardcopy

Published Date: 30 October 2003
Availability: In Stock

Buy this essential process improvement standard today!