IT courses Middlesex

...• Adapting behaviour styles: stages of successful personal behaviour change; goal setting. • Developing an assertive attitude: handling requests... Learn about: Non-verbal Communication, Dealing with emotive responses, Communication Skills...

...• Know how to address weakness both in preparation and in the interview. • What to expect at the interview. • How to give answers and ask questions that... Learn about: Communication Skills, Human Resource management, Skills and Training...

...about your chosen topic area. You do not need to try to memorise what you are going to say. Conversation on two subject areas (up to 5 minutes)... Learn about: Communication Skills, British culture, English Language...

...Anyone who needs to improve their understanding of marketing Experienced individuals being given, or looking for, more responsibility Pre-requisites... Learn about: Ms Word, Customer Retention Strategy, Selling Skill...

...with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied and the knowledge consolidated... Learn about: Customer Service, Stress-related risks, Customer Retention...

...different types of meeting • Drafting and writing effective minutes • Follow up actions • Electronic meetings • Developing a personal action plan Benefits... Learn about: Communication Skills, Electronic meetings, Follow up actions...

...afterwards Benefits • Achieve optimum results in delivering and writing presentations • Workbook with exercises and individual notes to ensure that the... Learn about: Human Psychology, Non-verbal language, Skills and Training...

...exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace • The opportunity to gain... Learn about: Motivation techniques, Skills and Training, Team Leadership...

...based on flexi study, but it’s broken down into distinct modules so you can work through it at your own pace... Learn about: Social Media, Communication Skills...

...as a reference guide on completion of the course The opportunity to gain the widely recognised Pitman Training Certificate... Learn about: Communication Skills, Ms Word, Word Processing...