IT Governance Europe Ltd courses

...to have a hardcopy version of the standard. Order today to enable immediate download!...

...are being asked for improved quality, lower costs, greater flexibility, and faster response to customers. In contrast, effective service management delivers...

...ISO/IEC 20000:2005 (Both parts - hardcopy)The new ISO/IEC 20000 standard for IT Service Management has been published -order both parts in one purchase online TODAY!...

...A Pocket Guide - the easy-to-understand pocket guide to ISO 20000. Otherwise read on. It may be used: By businesses that are going out to tender for their services...

...ISO/IEC 20000-2 recommends that service providers should adopt common terminology and a more consistent approach to service management. It gives a common...

...This specification defines the requirements for a service provider to deliver managed services. Description This specification defines the requirements...

...Service Management Code of Practice.ISO/IEC 20000-2:2005 supersedes BS 15000-2:2003 This code of practice describes the best practices for service management...

...Service Continuity Management (ITSCM). NEW PAS 77 IT Service Continuity Management PAS 77 has been developed in partnership with Adam Continuity...

...It is the core manual for any organisation using MSP. Description This official manual from the Office of Government Commerce (OGC) provides in-depth information...

...clearer distinction between programmes and projects; programmes in the context of the overall portfolio of business change; benefits realisation...

...applied & reviewed to gain measurable benefits from business change. It is the core manual for any organisation using MSP. Key Features: Extensively updated and revised...

...Ideal for programme managers who are always on the road as it provides the information they need in an easily transportable format. Ideal for students...

...qualifications or working with the methodology all for the small price stated below...

...methodology. It thoroughly introduces the concepts and principals of this programme management methodology. Program This plain-English guide provides...

...of the PRINCE2 & MSP manuals as well as the OGC common glossary. All guidance is fully in line with the latest versions of PRINCE2 and MSP. Author...

...fail to have the intended organisational impact. To avoid these problems, many organisations choose to follow a programme approach, which identifies...

...This title provides a quick, yet thorough, reference to programme management. It uses principles, processes and key terms which are consistent with...

...for us within any size or type of organisation. It is also applicable within any sector, whether it be in the public, private or not-for-profit sectors...

...needed for most situations where BCM is practiced in industry and commerce, and to be used by large, medium and small organizations in industrial...

...This result is the culmination of many years hard work by a relatively small but dedicated group of professionals to whom the industry owes grateful thanks...