course-premium

ITIL® Foundation Training

3.9
15 reviews
  • I booked a very late course with this organization without knowing a lot about them and so was somewhat worried on my way there as I have had blended fortunes in the past with preparing organizations. I need not have stressed as the course was held in an incredible Central London area, agreeable workplaces and an extremely captivating coach. With everything taken into account, an incredible result.
    |
  • The educator was extremely proficient and had a great deal of involvement in the ITSM field. I truly delighted in talking about and sharing our ITSM encounters. The offices however was not the best place to convey classroom preparing. It was held in a little meeting room with a little screen, specifically behind the gathering zone where you could hear and see everybody strolling all through. It was extremely diverting and the teacher on occasion needed to raise her voice so she can be heard by the student members. Likewise this was the first run through where I went to a class where lunch was not given.
    |
  • The educator was extremely learned and bring a great deal of genuine illustrations. Likewise she gave us extremely valuable tips on the best way to approach the specialist exam.
    |

Course

Online

Save 40%
£ 89 VAT inc.

Learn how the IT world can help develop your business!

  • Type

    Course

  • Level

    Beginner

  • Methodology

    Online

  • Class hours

    13h

  • Duration

    90 Days

  • Start date

    Different dates available

The Knowledge Academy's online ITIL training course will prepare delegates for the Foundation exam, which is sold separately to this course. This ITIL Foundation Training Course will give delegates an understanding of the key concepts, terminology and elements that will allow them to improve their career prospects and abilities within the workplace. Students will learn about the lifecycle stages and the links between them, the different processes used and how they contribute to service management practices. By choosing The Knowledge Academy's ITIL Foundation training course delegates will be able to take part at their own pace, adapting to their busy schedule.

This ITIL Online Foundation Training Course is intended for those looking to learn about IT Service Management to gain the certifications needed for a career, or just to improve on their understanding. This ITIL Online Training Course is specifically intended for those with busy schedules that require the flexibility to study in their own time.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

This Certification is most suited for:
• IT professionals looking for a widely regarded industry-specific qualification
• IT support engineers looking to specialise in network support and management
• Executive and Directors of IT department
• Network Engineers

The ITIL Online Foundation Training Course has no pre-requisites and is open to everyone.

All of our ITIL online courses are created by us, for us and never outsourced, ensuring the highest quality in eLearning courses. Each eLearning course is handmade by our dedicated in-house team, who spend months researching and constructing each ITIL course they produce. The online courses are written with guidance from our expert trainers with over 5 years of experience in ITIL, giving our distance learning courses a professional edge that delivers you the latest knowledge and understanding in a more relaxed and convenient environment.

Rather than the usual ‘question and answer’ format, our ITIL online training courses are interactive and engaging, allowing you to get the best learning experience possible. This has also been proven to increase memory retention, which is one of the main reasons behind our high exam pass rates in ITIL online training. Our team take extra care to ensure our online courses are as detailed and up to date as possible, resulting in us becoming one of the leading providers of ITIL online training and ITIL eLearning courses.

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

3.9
fantastic
  • I booked a very late course with this organization without knowing a lot about them and so was somewhat worried on my way there as I have had blended fortunes in the past with preparing organizations. I need not have stressed as the course was held in an incredible Central London area, agreeable workplaces and an extremely captivating coach. With everything taken into account, an incredible result.
    |
  • The educator was extremely proficient and had a great deal of involvement in the ITSM field. I truly delighted in talking about and sharing our ITSM encounters. The offices however was not the best place to convey classroom preparing. It was held in a little meeting room with a little screen, specifically behind the gathering zone where you could hear and see everybody strolling all through. It was extremely diverting and the teacher on occasion needed to raise her voice so she can be heard by the student members. Likewise this was the first run through where I went to a class where lunch was not given.
    |
  • The educator was extremely learned and bring a great deal of genuine illustrations. Likewise she gave us extremely valuable tips on the best way to approach the specialist exam.
    |
100%
4.4
fantastic

Course rating

Recommended

Centre rating

Richard Jones

5.0
20/09/2016
What I would highlight: I booked a very late course with this organization without knowing a lot about them and so was somewhat worried on my way there as I have had blended fortunes in the past with preparing organizations. I need not have stressed as the course was held in an incredible Central London area, agreeable workplaces and an extremely captivating coach. With everything taken into account, an incredible result.
What could be improved: No negative aspects.
Would you recommend this course?: Yes

Sophie Costa

4.0
20/09/2016
What I would highlight: The educator was extremely proficient and had a great deal of involvement in the ITSM field. I truly delighted in talking about and sharing our ITSM encounters. The offices however was not the best place to convey classroom preparing. It was held in a little meeting room with a little screen, specifically behind the gathering zone where you could hear and see everybody strolling all through. It was extremely diverting and the teacher on occasion needed to raise her voice so she can be heard by the student members. Likewise this was the first run through where I went to a class where lunch was not given.
What could be improved: Everything OK.
Would you recommend this course?: Yes

Marc

4.0
20/09/2016
What I would highlight: The educator was extremely learned and bring a great deal of genuine illustrations. Likewise she gave us extremely valuable tips on the best way to approach the specialist exam.
What could be improved: Nothing bad.
Would you recommend this course?: Yes

Junaid Khan

4.0
20/09/2016
What I would highlight: Rosalind was proficient at all times and offered most extreme support to users. She clarified subjects and detail in ways that was comprehended by all and completed a full class of 19 delegates through a fruitful go of the Prince2 establishment exam.
What could be improved: Everything OK.
Would you recommend this course?: Yes

Majid Khan

4.0
23/08/2016
What I would highlight: Extraordinary course with incredible offices. Will surely prescribe any individual who needs to do ITIL Foundation.
What could be improved: N/A.
Would you recommend this course?: Yes
See all
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2016

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 8 years

Subjects

  • IT
  • Management
  • IT Management
  • IT Service Management
  • Service Management
  • Service Operations
  • ITIL
  • IT Infrastructure Library
  • IT Service
  • IT Network
  • IT Security
  • Decision Making
  • Problem Solving
  • Conflict Resolution
  • Financial Management
  • Business Plan

Teachers and trainers (1)

TKA Trainer (ITIL)

TKA Trainer (ITIL)

ITIL Qualified Trainer

Course programme

The ITIL® Foundation Online Training Course covers the following topics:

  • Practicing Service Management
    • Good Practice
    • Functions, Processes and Roles
    • Development of new services
    • Improvement of existing services
  • Service Strategy
    • Types of Service Provision
    • Financial and Demand Management
    • Business Case
  • Service Operation
    • Incident and problem management
    • Functions (service desk, operations management, technical management)
    • Request Fulfilment
    • Event Management
  • Service Transition
    • Change Management
    • Knowledge Management
  • Service Design
    • Service Catalogue Management
    • Supplier Management
    • IT Service Continuity Management
    • Information Security Management

ITIL® Foundation Training

£ 89 VAT inc.