ITIL® Foundation Training
Training
Online
*Indicative price
Original amount in USD:
$ 700
Description
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Type
Training
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Level
Intermediate
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Methodology
Online
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Duration
1 Year
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
Our ITIL Foundation training program is designed to help you right from the basics of ITIL services lifecycle, processes, ITSM's best practices, and the interactions of the ITIL lifecycle phases to earning the ITIL Foundation certification. The hands-on training approach, the pedagogy that we follow, our skilled and experienced trainers with professional IT service management background, and online and offline tools enabled by technology, will help you to ace the exam. Our training is trusted by more than 30,000 learners.
This course is structured along the 5 ITIL lifecycle stages: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. This course allows participants to bring positive changes in business, optimize customer experience and contribute to the improvement process of business by implementing ITSM's best practices.
Please note that GreyCampus is an authorized training provider of AXELOS and our course is accredited and recognized by Axelos.
If you are finding it difficult to take a few days off from your work or personal engagements to attend our classroom or live-online training, then you can choose our online self-learning component, which allows you to learn at your own pace & place.
Facilities
Location
Start date
Start date
About this course
Gain skills which will enable you to demonstrate a basic understanding and implementation of the ITIL framework.
Pass the ITIL Practitioner certification exam and become a certified professional in the domain of Service Management.
Reviews
Subjects
- Design
- Technology
- Service Management
- ITIL
- Framework
- Management
- Processes
- Service Strategy
- Technology Considerations
- Service Design
Course programme
INTRODUCTION
- WHAT IS ITIL?
- BEST PRACTICE
- THE ITIL FRAMEWORK
- OVERVIEW OF ITIL CERTIFICATIONS
- SERVICE MANAGEMENT
- PROCESSES AND FUNCTIONS
- ROLES
- PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE STRATEGY
- KEY PRINCIPLES
- PROCESSES AND ACTIVITIES
- TECHNOLOGY CONSIDERATIONS
- PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE DESIGN
- KEY PRINCIPLES
- PROCESSES AND ACTIVITIES
- PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE TRANSITION
- PROCESSES AND ACTIVITIES
- PURPOSE, OBJECTIVES, SCOPE AND VALUE OF SERVICE OPERATION
- KEY PRINCIPLES
- PROCESSES AND ACTIVITIES
- ORGANIZING FOR SERVICE OPERATION
ITIL® Foundation Training
*Indicative price
Original amount in USD:
$ 700