ITIL Intermediate Training - Continual Service Improvement
Training
In
Description
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Type
Training
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Level
Intermediate
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Duration
3 Days
Continual Service Improvement Principles. Continual Service Improvement Process. Continual Service Improvement Methods and Techniques. Organization for Continual Service Improvement. Technology for Continual Service Improvement. Implementing Continual Service Improvement. Critical Success Factors and Risks. Suitable for: Before attending this Continual Service Improvement course you must hold an ITIL Foundation certificate (either V3 Foundation or V2 Foundation plus the Bridge Certificate).
Important information
Documents
- ITIL Intermediate Continual Service Improvement
About this course
To obtain an ITIL Foundation certificate, attend our ITIL Foundation training course.
Reviews
Teachers and trainers (1)
Various .
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All our trainers are experienced trainers and facilitators with real world experience in the area they teach.
Course programme
The Continual Service Improvement training course is part of the ITIL Service Lifecycle stream, and will be of useful to delegates that wish to concentrate on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.
Additional information
Contact person: Alistair Wylie
ITIL Intermediate Training - Continual Service Improvement
