ITIL Intermediate Training - Continual Service Improvement

Training

In

£ 945 VAT inc.

Description

  • Type

    Training

  • Level

    Intermediate

  • Duration

    3 Days

Continual Service Improvement Principles. Continual Service Improvement Process. Continual Service Improvement Methods and Techniques. Organization for Continual Service Improvement. Technology for Continual Service Improvement. Implementing Continual Service Improvement. Critical Success Factors and Risks. Suitable for: Before attending this Continual Service Improvement course you must hold an ITIL Foundation certificate (either V3 Foundation or V2 Foundation plus the Bridge Certificate).

Important information

Documents

  • ITIL Intermediate Continual Service Improvement

About this course

To obtain an ITIL Foundation certificate, attend our ITIL Foundation training course.

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Teachers and trainers (1)

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All our trainers are experienced trainers and facilitators with real world experience in the area they teach.

Course programme

The Continual Service Improvement training course is part of the ITIL Service Lifecycle stream, and will be of useful to delegates that wish to concentrate on the use of process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.

Additional information

Students per class: 8
Contact person: Alistair Wylie

ITIL Intermediate Training - Continual Service Improvement

£ 945 VAT inc.