Description

Type

Course
Location

London

Duration

3 Days

This course is for Service Management professionals who are working within a Service Desk or Incident Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Service Management.Examination - This course ends with 2 one hour exams. A 1 hour 'closed book' written paper and a 1 hour 'closed book' multiple-choice paper, with 25 questions. Both exams are based on a case study

Facilities

London

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3-5 Crutched Friars, EC3N 2HR

Start date

On request

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Subjects

Management

Course programme

This course is for Service Management professionals who are working within a Service Desk or Incident Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Service Management.Examination - This course ends with 2 one hour exams. A 1 hour 'closed book' written paper and a 1 hour 'closed book' multiple-choice paper, with 25 questions. Both exams are based on a case study

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ITIL Service desk and Incident Management Practitioner

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ITIL Service desk and Incident Management Practitioner

Questions & Answers

Reviews

Subjects

Course programme

Add similar coursesand compare them to help you choose.

Add similar courses
and compare them to help you choose.