ITIL Intermediate Training - Service Strategy
Training
In
Description
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Type
Training
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Duration
3 Days
During this ITIL Intermediate Service Strategy training course the following modules are covered: Service Strategy Principles. Defining Services and Market Spaces. Conducting Strategic Assessments. Financial Management. Service Portfolio Management. Managing Demand. Driving Strategy through the Service Lifecycle. Critical Success Factors and Risks. Suitable for: Before attending this ITIL Intermediate Service Strategy training course you must hold an ITIL Foundation certificate (either V3 Foundation or V2 Foundation plus the Bridge Certificate)
Important information
Documents
- ITIL Intermediate Service Strategy
About this course
To obtain an ITIL Foundation certificate, attend our ITIL Foundation training course.
Reviews
Teachers and trainers (1)
Various .
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All our trainers are experienced trainers and facilitators with real world experience in the area they teach.
Course programme
The ITIL Intermediate Qualification: Service Strategy Certificate is a stand-alone qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert qualification.
The purpose of this ITIL v3 Intermediate Service Strategy training course and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge of industry practices in service management and strategy as documented in the ITIL Service Strategy publication.
Additional information
Contact person: Alistair Wylie
ITIL Intermediate Training - Service Strategy