ITIL Specialist - Supplier Management

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Course

Online

£ 827 + VAT

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Description

  • Type

    Course

  • Methodology

    Online

This course provides candidates with an understanding of the principles of, and practical experience of using industry best practice to utilise a Supplier Management process successfully across a services organisation. This qualification reflects the general industry best practices currently in use in IT Service Management (ITSM) and particularly Suppler Management. The subject matter within this qualification is based on industry best practice, frameworks and guidelines including ITIL, COBIT and ISO/IEC 20000. This qualification forms part of the 'BCS ITSM Specialist' series. Target Audience: Individuals who require a working knowledge of the industry best practice used in Supplier Management and how it may be used to enhance the quality of ITSM within an organisation.IT professionals who are working within an organisation which has adopted and adapted some of these practices and are required to deliver or improve Supplier Management within an ongoing Service Improvement Programme (SIP).Individuals who wish to sit the BCS Specialist Certificate in Supplier Management Exam (sat on the last day of the course) This course is aimed at those working or preparing to work in a Supplier Management role and/or within a Supplier Management process whether at a technical, operational, supervisory or managerial level. This course may also be of interest to Project Managers, Business Managers and Business Process Owners. The purpose of the Specialist qualification in Supplier Management is to certify that the candidate has gained the knowledge of relevant industry best practices and is capable of applying them in a working environment. Learning Objectives The purpose of the Specialist qualification in Supplier Management is to certify that the candidate has gained the knowledge of relevant industry best practices and is capable of applying them in a working environment.

About this course

Candidates must hold the ITIL Foundation Certificate (any version). It is recommended that candidates have a minimum of two years' experience in IT Service Management. Essential Prerequisites Proof of prerequisites must be sent to us no later than 5 working days prior to the start of the event. This evidence MUST be reproduced on the day of the exam to the trainer.  Acceptable forms of prerequisite confirmation are as follows: A copy of the candidates examination certificateConfirmed entry in the AXELOS Successful Candidate Register. You will need to provide the full SCR...

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Subjects

  • Industry
  • Best Practice

Course programme

Holders of the BCS Specialist Certificate in Supplier Management will be able to demonstrate their competence in, and their ability to:

  • Explain the goal and objectives of Supplier Management
  • Understand and explain the processes, roles and functions, especially those related to Supplier Management
  • Use different approaches to, and application of, standards, industry best practice frameworks and guidelines, relevant to Supplier Management
  • Develop and improve the customer and business focus of Supplier Management Understand the different supplier categories and use and apply the Supplier Management process to manage interfaces between the business and the supplier(s) in conjunction with all other areas of IT
  • Define Supplier Management requirements and understand, select, develop and implement the most appropriate Supplier Management solutions, technology and environment
  • Manage suppliers through all stages of the supplier lifecycle, from identification of requirement, through to exit strategy
  • Identify and agree deliverables from suppliers in conjunction with the relevant stakeholders
  • Be aware of selection and negotiation techniques employed in Supplier Management with regards to invitation to tender (ITT) and contract approval
  • Identify and manage resources required in the management of suppliers, ensuring these are aligned with set priorities
  • Be aware of the support tools and techniques available for the implementation and support of Supplier Management and where possible identify and instigate improvements Practically manage suppliers to ensure objectives are met, contracts are managed, performance is monitored and measured, interfaces and processes are effective, and exit strategies are compiled and implemented. This to be done in conjunction with other areas of IT and the business.
  • Produce Supplier Management reports for dissemination and interpret and use these to manage suppliers and their performance
  • Understand the interdependencies between Supplier Management and other IT areas and processes
  • Assist with the planning and implementation of Supplier Management

See related categories

ITIL Specialist - Supplier Management

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