Kay Training

Kay Training

Description

Since 1998, Kay Training is your one stop shop for all your training needs.

We aim to assist your organisation in getting the best out of your team, we provide training and development courses that suit all needs. After an initial training consultancy and assessing what your training needs are, we shall deliver a tailor made programme based on your guidelines. After the training session you shall be fully informed of the feedback from your team regarding the training.
Whatever business you are in, training you and your team will only improve performance and output.

Whether it is sales or service based training, at Kay Training we aim to provide your business with a bespoke service that will achieve results.

Learning outcomes shall be identified, and your training session created and developed with these outcomes as the main aim.

Some courses:

Customer Service

Dealing with difficult customers

Telephone Skills

Assertiveness Skills

Effective Communication

Professional Receptionist

Medical Receptionist

Data Protection Act

Technical Help desk Skills

Report Writing

Minute Taking

Change Management

Project Management

Motivating Staff

Performance Management

Team Building

Psychometric Testing

Coping with Stress

Chairing Meetings

Effective Meetings

Health and Safety

Moving and Handeling

First Aid

NHS Specialist Taining

Protected Learning for Doctors Surgery

Top courses

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Dealing with Stress in Difficult Times - Inhouse course
Kay Training
  • Training
  • Inhouse
  • 1 Day

...Relaxation techniques - a practical solution to stress. Suitable for: All woking individuals. All woking individuals. Dealing with Stress in Difficult... Learn about: Emotional Intelligence... More


£ 25
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Save 8%
Customer Service Skills - Inhouse course
Kay Training
  • Training
  • Inhouse
  • 1 Day

...All staff in service sector who deal with both internal and external customers. All staff in service sector who deal with both internal and external customers... Learn about: Business Continuity... More


£ 450
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Teachers and trainers (1)

Kay Morgan
Kay Morgan
Training Consultant

Kay has a BA in Service Sector Management, and has many years experience in the Service Sector. An excellent trainer that gets positive feedback from delegates. Testimonials and telephone numbers of previous clients availiable on request.

History

At Kay Training our Training Development Managers are committed to providing you, the client with a bespoke personal service. As a client you will be kept informed both before and after the training, assuring you that your needs have been not only met but exceeded.

Our trainers have proven commercial background and the ability to engage and develop the skills of your team. We are passionate about training and strive to ensure that your teams training needs addressed fully during training.

We have lists of happy clients that will provide verbal or written references, please just ask and we shall arrange

Areas of specialisation

Sales

Employee Skills
Management Skills
HR and Recruitment
Customer Service

Assertiveness Training

Business Writing Skills

Communication Skills

Minute Taking

Presentation Skills

Time Management

Telephone Skills

Reception Training

Project Management

Change Management

Management Skills

Decision Making

Chairing Meetings

Effective Meetings

Interviewing Skills

Stress Management

Personal Development Planning

Train the Trainer

Managing Discipline

Managing Performance

Staff Performance

Supervisor Training

Coaching Skills

Motivating Staff

Team Building

Conflict Management

Facilitation Skills

Delegation Skills