Description
Since 1998, Kay Training is your one stop shop for all your training needs.
We aim to assist your organisation in getting the best out of your team, we provide training and development courses that suit all needs. After an initial training consultancy and assessing what your training needs are, we shall deliver a tailor made programme based on your guidelines. After the training session you shall be fully informed of the feedback from your team regarding the training.
Whatever business you are in, training you and your team will only improve performance and output.
Whether it is sales or service based training, at Kay Training we aim to provide your business with a bespoke service that will achieve results.
Learning outcomes shall be identified, and your training session created and developed with these outcomes as the main aim.
Some courses:
Customer Service
Dealing with difficult customers
Telephone Skills
Assertiveness Skills
Effective Communication
Professional Receptionist
Medical Receptionist
Data Protection Act
Technical Help desk Skills
Report Writing
Minute Taking
Change Management
Project Management
Motivating Staff
Performance Management
Team Building
Psychometric Testing
Coping with Stress
Chairing Meetings
Effective Meetings
Health and Safety
Moving and Handeling
First Aid
NHS Specialist Taining
Protected Learning for Doctors Surgery
