Key Account Management: Establishing Profitable Customer Relationships
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My expectations were exceeded and couldn’t ask for more
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It was great
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Very beneficial. I'm glad I attended
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Short course
In London, Amman (Jordan), Amsterdam (Netherlands) and 22 other venues
Learn how to develop a sales plan for each strategic (key) account to fully satisfy client needs!
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Type
Short course
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Location
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Class hours
20h
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Duration
5 Days
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Start date
Different dates available
Would you like to learn more about Key Account Management? Emagister has the perfect course for you!
Building quality key account strategies is the heart of successful business marketing programs. The role of the sales force in establishing and nurturing these relationships is vital. The sales environment is rapidly changing. Long selling cycles, complex propositions, and high value sales make new methods necessary.
This seminar provides the latest thinking in key account and customer relationship strategy for companies who want to differentiate their product and service by value-added elements tailored to customized solutions for key customers.
Visit emagister.co.uk and ask for further information about this course!
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Reviews
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My expectations were exceeded and couldn’t ask for more
← | →
-
It was great
← | →
-
Very beneficial. I'm glad I attended
← | →
Course rating
Recommended
Centre rating
Emmanuel
Faisal
Majed
Majed
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Relationship Counselling
- Management
- Relationship Building
- Sales
- Sales Techniques
- Key Account Management
- Sales Promotion
- Teamwork
- Management Planning
- Management Control
- Sales Manager
- Sales Process
- Sales Training
- Sales and marketing
- Customer relationship
- Leadership and Management
- Key Accounts and Customer Service
- Sales and Operations
Course programme
- By the end of the program, participants will be able to:
- Improve margins and keep more profit.
- Prioritize efforts for maximum results.
- Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value.
- Lead the buying process and close more sales.
- Maximize human capital utilization.
- Identify, evaluate and prioritize opportunities for business and relationship development
- Enable participants to better define their key account management and customer relationship programs and how to better align their sales efforts with specific customer needs and requirements for which the customer is willing to pay.
- Help participants develop better targets for their key/strategic accounts and develop a better understanding of the resource levels that should be allocated to these accounts.
- Provide participants with tools to design key account and customer relationship strategies.
Key Account Management: Establishing Profitable Customer Relationships