Key Account Management - In-house

Content review:

Our one day KAM course provides
delegates with practical and effective strategies which ensure that key account
relationships are developed into highly valued and highly effective business
partnerships.

Delegates attending our KAM programmes will:

• Clearly
  understand the importance of identifying different customer roles and their
  levels of influence within accounts

• Evaluate
  the different ways in which they can effectively engage key influencers within
  their accounts.

• Build an
  effective strategy for leveraging influence across the range of customers
  within their key accounts

• Develop
  and implement an action plan which will improve access to key decision makers
  and drive positive business outcomes

Developing an effective Key Account Management approach with your teams will have a massive impact on the way in which they engage with their customers and the business revenues they are able to generate. Isn't it time you invested?

Course content and emphasis on the day is based on delegate experience and agreed outcomes.