Knowledge Management and Big Data in Business - The Hong Kong Polytechnic University

The business landscape is changing so rapidly that traditional management, business and computing courses do not meet the needs for the next generation of workers in the business world. Most traditional methods are of a repetitive, rule-based nature and will be gradually replaced by Artificial Intelligence. In the knowledge era, the most value added job will be to manage knowledge, which includes how knowledge is created, mined, processed, shared and reused in different trades and industry. At the same time, the amount of data and information (prerequisites of knowledge) is exploding exponentially. By 2020, IDC projects that the size of the digital universe will reach 40 zetabytes from all sources including, websites, weblog, sensors, and social media. Big data will transform how we live, work and even think. These trends and more will have a profound effect on how we see the world and create policies. In this course, the following topics are covered: What is knowledge management? How is knowledge captured, elicited, organized and created in business? What is big data and how can we use data analytics from a laymen perspective? What is Open Linked Data and how can it support machine reasoning? What defines the era of Science 2.0? How can new knowledge be mined from big data? What are the technical and social problems with big data? What is cloud computing and cloud services? What are examples of applications? The course is offered by the Knowledge Management and Innovation Research Center (KMIRC) in the Department of Industrial and Systems Engineering of The Hong Kong Polytechnic University. Most of our research is company and industrial-based. Capabilities and competencies of the KMIRC are further strengthened by the international alliances it has formed with leading practitioners, many of whom are regarded as the "Hall of Fame" of knowledge management, and renowned research centers worldwide. The course is suitable for participants with background in humanities, management, social science, physical science or engineering. No prior technical background is assumed.

What you'll learn

• Understand the role of Knowledge Management (KM) practitioners in creating business value.
• Become familiar with the techniques and tools for capturing, processing, classifying and organizing knowledge.
• How to analyze large quantities of data and information through analytics.
• Understand the role of social media and technologies in innovating new business services.
• Apply the principles you have learnt to company-based business projects.