Leadership and Management Diploma (Level 5)

Course Outline

Our most advanced leadership program to date, this inspiring Level 5 Diploma in Leadership & Management is delivered over a series of nine modules. Each module concludes with an online assessment, which will be submitted to your personally-assigned tutor for marking and feedback.

Module 1 - Understanding Management and Leadership

This module covers the following key topics:

• Leadership Styles (Director’s Style, Coach’s Style, Supporter’s Style, Delegator’s Style)
• Understanding Your Comfort Zone
• Managing Performance
• Onboarding and Orientation
• Managers Vs. Leaders
• Types Of Thinking
• Concequential Thinking
• Ethics
• Influence Strategies
• Plus much more

Module 2 - Improving Management and Leadership Performance

This module covers the following key topics:

• Achieving Personal Mastery
• Your Personal Vision
• Our Personal Vision and Our Values
• Analyzing Our Mental Models
• Achieving a Shared Vision
• Team Learning
• Systems Thinking
• Plus much more

Module 3 - Developing a High-Performing Team

This module covers the following key topics:

• Team Leadership
• Advantages and Disadvantages of Teams
• How Can Teams Help Employees Grow?
• Developing a High-Performing Team
• Team Problem Solving
• Plus more

Module 4 - Motivating Employees

This module covers the following key topics:

• What is Motivation?
• Supervising and Motivation
• Identifying Motivators
• Motivational Theories
• Orientation and Onboarding
• Setting Goals
• The Role of Values
• Creating a Motivational Climate
• Expectancy Theory
• McClelland’s Needs Theory about Motivating employees
• Plus much more

Module 5 - Communication Skills

This module covers the following key topics:

• Communication Barriers
• Active Listening Skills
• Questioning Skills
• Probing Techniques
• The Communication Process
• Plus more

Module 6 - Managing Meetings and Giving Feedback

This module covers the following key topics:

• Managing Meetings
• Presentation Tips
• Pumping up a Presentation
• Personal Development
• Giving Effective Feedback
• Feedback Techniques
• Mastering Your Body Language
• Plus more

Module 7 - Managing Change

This module covers the following key topics:

• The Change Cycle
• Human Reaction to change
• The Pace of Change
• Adapting to Change
• Plus more

Module 8 - Managing Time

This module covers the following key topics:

• Prioritising your Time
• The Power of a Change
• Changing Our Perspective
• Setting Goals with SPIRIT
• Planning Tips and Tricks
• Setting Up a Routine
• Doing it Right
• Putting an End to Procrastination
• Planning Wisely
• Organizing Your Files
• The Batching Technique
• Managing Your Workload
• Workload Analysis
• Plus more

Module 9 - Managing Conflict

This module covers the following key topics:

• Benefits of Confrontation
• Preventing Problems
• Getting Focused
• Managing Anger
• Dealing with Problems
• Conflict Resolution Techniques
• De-Stress techniques
• Plus more

Module 10 - Risk Management

This module covers the following key topics:

• Risk Management
• Types of Risks
• Benefits of Risk Management
• Risk Management Tools
• Risk Management as a Business Factor
• Establishing Your Risk Management Context
• Types of Processes
• Responding to Risks
• Reporting and Monitoring
• Reviewing and Evaluating the Framework
• Plus more