Leadership – Giving Effective Feedback

Course

Inhouse

Price on request

Description

  • Type

    Course

  • Methodology

    Inhouse

  • Start date

    Different dates available

This one day training course is designed to help workplace leaders learn how to provide effective and meaningful feedback. Whether formal or informal, provided to employees, peers, or someone else, there are ways that feedback can be structured to be impactful and productive.This training course will help participants discover important feedback delivery tactics, how to deliver a message in ways that a recipient can accept and use to reactively make potential changes, and how to accept feedback that we are offered in turn.

Facilities

Location

Start date

Inhouse

Start date

Different dates availableEnrolment now open

About this course

Explain why feedback is essentialApply a framework for providing formal or informal feedbackIllustrate the use of descriptive language in delivering feedbackDescribe six characteristics of effective feedbackTeach how to provide feedback in real situations

Team Leaders, Line Managers, Departmental Managers

None

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Reviews

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 6 years

Subjects

  • Leadership

Course programme


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Session One: Course Overview

Session Two: Definitions

Food for Thought

When Feedback is Needed

Session Three: Speaking Clearly

Being Descriptive

Staying Neutral

Session Four: Communication Strategies

Basic Skills

Probing

Non-Verbal Messages

Interpretation Exercise

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Session Five: Characteristics of Effective Feedback

Six Characteristics

Formal Feedback Framework

Informal Feedback Framework

State Your Case

Pre-Assignment Review

Session Six: Receiving Feedback Graciously

Session Seven: Testing the Waters

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

Leadership – Giving Effective Feedback

Price on request