Leadership – PLANNING AND COMMUNICATING CHANGE

By the end of this course, participants will be able to:Create a clear goal for change or communication initiativesCreate a basic communications strategyClarify and focus a core message so that it is relevant to different stakeholder groupsPerform a change readiness assessment on a groupIdentify the obstacles that will hinder the successful implementation of changeLeverage the enablers and manage the constraints that exist when initiating changeBuild a plan for both initiating change and for rolling out communicationsUnderstand the impact of internal politics on the management of changeDiscuss approaches to measuring the progress and impact of change.

Managers and others introducing change into an organisation.Project leaders, senior BA’s and others responsible for managing communication during a project.Change managers responsible for planning organisational change.Trainers, implementation managers and process analysts responsible for ensuring an operational team successfully adopts a new system or process.Project office leaders, quality assurance experts and others looking to deploy a new approach or methodology.

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This course provides participants with pragmatic tools and approaches to anticipate and manage the complexities involved with implementing change in the modern workplace.The key topics covered include:Planning for effective communication to support a project or other initiative.Performing a change readiness assessment prior to implementing change.Approaches to better understanding and managing the constraints and enablers of change in a particular organisation or group.