Lean sigma leadership

COURSE OVERVIEW For Lean Sigma programmes to succeed, Senior and Middle Management teams must lead by example and have sufficient knowledge to steer the programme and act as effective sponsors. This course gives a thorough understanding of the Lean Sigma approach with a strong focus on the practicalities of leading Lean Sigma deployment. Delegates will gain practical advice on the enablers and barriers to success at each phase of the DMAIC roadmap, and will leave the course with a working plan for next steps and the motivation to be able to lead Lean Sigma deployment within their teams.


Course Content


Introduction to Lean Sigma

• Principles of Lean Sigma and its benefits
  
• Introduction to the DMAIC approach
  

The Leadership Role

• Lean Sigma deployment model
  
• Enablers/barriers to success
  
• Why Lean Sigma initiatives fail
  

Planning for success

• Identifying Improvement Opportunities & Scoping
  
• Project approach vs continuous improvement
  
• Project selection & scoping framework
  

Define Phase

• Understanding the voice of the customer
  
• Value stream mapping as a programme scoping tool
  

Measure Phase

• Linking voice of the customer to KPIs
  
• Challenges of the Measure phase
  
• Reviewing existing management information
  

Analyse Phase

• Interpreting graphical analysis
  
• Understanding process capability & control
  

Improve Phase

• Creating a future state map
  
• Principles of lean process re-design
  
• Common mistakes in Improve phase
  
• The role of innovation & creativity tools
  

Control Phase

• Control mechanisms & choosing the best method
  
• Enabler/barriers to embedding & sustaining improvement activity
  
• Foundation stones for control: standard work, workplace organisation & visual management
  
• Contracting for success
  
• Practical planning for next steps
  
• Communicating the vision
  
• Use of policy deployment
  

Creating a continuous improvement culture