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Listening Skills courses Cambridgeshire
- Course
- Cambridge
- Beginner
- 3 Days
...combining trainer input (assertiveness model, issues, strategies, techniques etc.) with participant questions, examples, discussion and supported practice... Learn about: Not avoid conflict, Assertive Behaviour, Able to stay calm in difficult situations...
- Course
- Cambridge
...supervisors are often called in to mediate conflicts. Participants will learn two different processes for managing conflict, and then they will practice... Learn about: Managing Conflict, Listening Skills, Confidence Training...
Similar training online and classroom-based
- Course
- Distance Learning
- Advanced
- November
- 330h
... a viable template for meeting minutes and an overview of the different types of meeting minutes. Learn how to improve your listening skills, develop critical thinking skills and take your confidence at work to an entirely higher level. Whether pursuing promotion with an existing employer or setting... Learn about: Critical Thinking, Time slicing, Communication Training...
- Course
- Online
- Intermediate
- Different dates available
- 2h
... to have the skills in office management. This course will help you to learn organizational skills, office management techniques, and advanced Microsoft Office skills. Basically, this course is a complete package for you with all required skills of professional administrator and receptionist... Learn about: Customer Service, Taking messages, Telephone management...
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