Management and Team Development Training Course
Course
In City Of London
Description
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Type
Course
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Location
City of london
Audience
Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)
Format of the course
The course will be a highly-interactive combination of:
Facilitated Discussions
Slide Presentations
Exercises and Case Studies
By the end of the course, delegates will be able to:
Understand the different skills required for Managing and for Leading
Develop their team in the most-effective way
Explain how best to deliver Change in their part of the organisation
Manage staff performance better
Successfully negotiate their preferred solutions
Explain how to deal with the difficult situations they may encounter in the office
Facilities
Location
Start date
Start date
Reviews
Subjects
- Team Training
- Team Development
- Staff
- Conflict
Course programme
Leadership v Management
- The similarities and differences between Leadership and Management. What makes a Great Leader;
- what makes a Great Manager?
- Management Styles
- Organisational Climate
- Merging Management Styles with Organisational Climate
- What is a Team?
- The stages of Team Development
- How can a manager influence the stages of Team Development…?
- Setting Objectives
- Managing Individuals’ Performance
- Coaching for Improved Performance
- Delegation
- Feedback as a Performance Management tool
- Why Change does (or does not!) work
- The 9 key change principles
- The emotional reactions to change
- Resistance to change – and the benefits of resistance
- Communication in Negotiation
- The importance of Effective Presentations
- Different Negotiating Strategies
- Comparing Strategies
- Building Rapport
- The 3-phase Negotiating Process
- What causes conflict?
- The Phases of Conflict Handling
- Understanding the Conflict
- Understanding your / the other person’s position in the conflict
- Resolving the Conflict
- Kilmann’s Five Conflict-Handling Modes – and how to apply them
- Bridging the Gap
Management and Team Development Training Course