Managing Microsoft Systems Management Server 2003

Target Audience
This course is intended for Systems Engineers responsible for planning and deploying SMS in an enterprise environment.

Pre-Requisites
Before attending this course, students must have:Completed course 2277, Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services, or equivalent knowledge.Completed course 2272, Implementing and Supporting Microsoft Windows XP Professional, or equivalent knowledge

Purpose
After completing this course, students will be able to:Configure a site system Discover SMS resources Deploy SMS clients Collect inventory Manage collections and queries Distribute software Configure and use software metering Install and manage remote tools Back up and recover SMS Maintain the SMS site

Course outline

1. Overview of Systems Management Server 2003
2. Exploring SMS Site Architecture
3. Preparing to Deploy the SMS Clients
4. Deploying SMS Clients
5. Collecting Inventory and Software Metering
6. Querying and Reporting Data
7. Preparing an SMS Site for Software Distribution
8. Managing Software Distribution
9. Implementing SMS Software Update Tools and Managing Update Deployment
10. Using Remote Tools for Client Support
11. Working with SMS Hierarchies
12. Performing Site Maintenance, Backup, and Recovery Tasks
13. Particulars

Module 1:Overview of Systems Management Server 2003

• Where SMS Fits in the Windows Server System
• Describing How SMS 2003 Features Provide Change and Configuration Management
• Explaining SMS Hierarchies
• Explaining SMS Site-to-Site Communication
• Explaining SMS Site and Roaming Boundaries
• Discussion: Overview of Systems Management Server 2003
• Practices
• Identifying Products in the Windows Server System
• Describing the Features of SMS
• Identifying SMS Site Roles
• Identifying Site-to-Site Communication Considerations
• Identifying SMS Site Boundaries

• Describe the position of SMS in the Windows Server System
  
• Describe the features of SMS 2003 and how they provide change and configuration management
  
• Describe SMS site hierarchies
  
• Describe SMS site-to-site communication
  
• Describe the role of SMS site boundaries and roaming boundaries
  

Module 2:Exploring SMS Site Architecture

• Introduction to the SMS Site Server
• Exploring the SMS Administrator Console and the SMS 2003 Toolkit 1
• Explaining the Role of Active Directory in SMS 2003
• Explaining How SMS Uses Dependent Technologies
• Discussion: Exploring SMS Site Architecture
• Practices
• Reviewing the SMS Site Server Installation Log and Verifying Installed Services
• Exploring the SMS Administrator Console and the SMS 2003 Toolkit 1
• Exploring the System Management Container
• Verifying SMS Settings in WMI

• Describe the SMS site server and its components
  
• Use the SMS Administrator console and the SMS 2003 Toolkit 1
  
• Describe how SMS uses Active Directory
  
• Describe how SMS uses dependent technologies such as Internet Information Server (IIS), BITS, WMI, and MSI
  

Module 3:Preparing to Deploy the SMS Clients

• Introduction to the SMS Clients
• Discovering Resources
• Deploying the Site Systems That Support Client Installation and Client/Server Communication
• Discussion: Preparing to Deploy the SMS Clients
• Practices
• Determining Which Clients to Deploy
• Discovering Resources
• Deploying the Site Systems That Support Client Installation

• Describe the Legacy Client and Advanced Client, how to determine which SMS client to use, and how the SMS client gets assigned to a site.
  
• Describe resource discovery and the methods used to discover resources.
  
• Explain the guidelines to configure, deploy, and troubleshoot the site systems used by SMS to support clients
  

Module 4:Deploying SMS Clients

• Deploying the Advanced Client
• Deploying the Legacy Client
• Isolating Problems When Installing SMS Clients
• Discussion: Deploying SMS Clients
• Practices
• Installing the Advanced Client
• Explaining the Differences Between the Installation Methods and When to Use Each Method
• Installing the Legacy Client Using a Logon Script
• Describing the Characteristics of the Legacy Client Installation Methods
• Identifying the Common Causes of Installation Problems
• Using Troubleshooting Techniques to Solve Common Installation Problems

• Deploy the SMS Advanced Client.
  
• Deploy the SMS Legacy Client.
  
• Isolate problems that you might encounter during Advanced Client installation
  

Module 5:Collecting Inventory and Software Metering

• Introduction to Inventory Collection
• Collecting Inventory Information
• Extending Inventory Collection
• Configuring Software Metering
• Discussion: Collecting Inventory and Software Metering
• Practices
• Explaining How Your Organization Can Use Inventory Collection
• Collecting Software Inventory Information
• Extending an Inventory Collection
• Using the Software Metering Client Agent

• Describe the inventory collection process.
  
• Collect hardware and software inventory information.
  
• Extend inventory collection.
  
• Use the Software Metering Client Agent.
  

Module 6:Querying and Reporting Data

• Introduction to the Architecture of Data and Status Queries
• Creating and Running Queries
• Configuring and Deploying a Reporting Point
• Configuring and Running Reports
• Creating and Running Dashboards
• Discussion: Querying and Reporting Data
• Practices
• Describing the Architecture of Data and Status Queries
• Creating and Running Queries
• Configuring and Deploying a Reporting Point
• Configuring and Running Reports
• Creating and Running Dashboards

• Describe the architecture of data and status queries.
  
• Create and run queries.
  
• Configure and deploy a reporting point.
  
• Configure and run reports.
  
• Create and run dashboards.
  

Module 7:Preparing an SMS Site for Software Distribution

• Explaining How SMS Distributes Software
• Managing Distribution Points
• Configuring Software Distribution and the Advertised Programs Client Agent
• Discussion: Preparing an SMS Site for Software Distribution
• Practices
• Explaining How SMS Distributes Software
• Managing Distribution Points
• Configuring Software Distribution and the Advertised Programs Client Agent

• Explain how SMS distributes software.
  
• Explain how to manage distribution points.
  
• Configure software distribution and the Advertised Program Client Agent.
  

Module 8:Managing Software Distribution

• Configuring Software Distribution Objects Using a Software Distribution Methodology
• Creating and Configuring Collections
• Creating and Configuring Packages
• Creating and Configuring Advertisements
• Managing Software Installation at the Client
• Monitoring Software Distribution
• Discussion: Managing Software Distribution
• Practices
• Configuring Software Distribution Objects Using a Software Distribution Methodology
• Creating a Collection with a Direct Membership Rule
• Creating a Collection with a Rule Based on a Query
• Creating and Configuring Collections
• Creating a Package
• Configuring Packages
• Creating an Advertisement to Install the Visio Viewer
• Running an Advertised Program on a Client
• Running Standard Reports on Software Distribution

• Creating a System-targeted Application Deployment
  
• Verifying the Application Distribution
  
• Configure software distribution objects.
  
• Create and configure collections.
  
• Create and configure packages.
  
• Create and configure advertisements.
  
• Manage software installation at the client.
  
• Monitor software distribution.
  

Module 9:Implementing SMS Software Update Tools and Managing Update Deployment

• Explaining How the Software Update Process Works
• Installing the Software Update Scanning Tools
• Performing Software Update Inventory
• Deploying and Verifying Software Updates
• Discussion: Implementing SMS Software Update Tools and Managing Update Deployment
• Practices
• Explaining How the Software Update Process Works
• Installing the Software Update Scanning Tools
• Deploying and Verifying the Software Update Scanning Tools
• Distributing a Software Update

• Describe the SMS software update process.
  
• Install the software update scanning tools.
  
• Perform a software update inventory.
  
• Deploy and verify software updates.
  

Module 10:Using Remote Tools for Client Support

• Introduction to Remote Tools
• Configuring the Remote Tools Client Agent
• Using SMS Remote Tools in Troubleshooting
• Discussion: Using SMS Remote Tools
• Practices
• Identifying Remote Tools That Can Be Used to Troubleshoot Client Issues
• Configuring the Remote Tools Client Agent
• Using SMS Remote Tools in Troubleshooting

• Describe the tools available for remote control of SMS clients.
  
• Configure the Remote Tools Client Agent.
  
• Use Remote Tools in troubleshooting.
  

Module 11:Working with SMS Hierarchies

• Introduction to the SMS Site Hierarchy
• Configuring Site Communications
• Installing a Secondary Site Server
• Managing Roaming Clients in an SMS Hierarchy
• Discussion: Working with SMS Hierarchies
• Practices
• Applying SMS Hierarchy Principles to your Organization
• Configuring Site Communications
• Installing the Secondary Site
• Configuring Roaming Boundaries to Allow an Advanced Client at a Secondary Site to Download Software

• Describe the site hierarchy architecture.
  
• Configure communication between SMS sites.
  
• Install an SMS secondary site server.
  
• Manage roaming clients in an SMS hierarchy.
  

Module 12:Performing Site Maintenance, Backup, and Recovery Tasks

• Performing Site Maintenance
• Performing an SMS Site Backup
• Recovering an SMS Site
• Discussion: Performing Site Maintenance, Backup, and Recovery Tasks
• Practices
• Creating a Customized Maintenance Task
• Performing an SMS Site Backup
• Recovering an SMS Site

• Perform site maintenance.
  
• Perform an SMS site backup.
  
• Recover an SMS site.