Managing people

E-LEARNING COURSES

E-learning that is cost-efficient, engaging and effective. All our courses are detailed, accurate and up to date with relevant legislation. Downloadable certificates which provide evidence of learning and assessment success.

We guarantee that by using our courses your training will:

- Meet CQC standards of compliance for continuing professional development;

- Be available on demand 24/7, 365 days a year;

- Cost a fraction of conventional classroom training;

- Provide certificates of achievement on successful completion.

Course overview:

Learning Outcomes:

• What does a manager do?
• Responsibilities of the role
• Challenges of the role
• What skills are required?
• Communication skills
• People management skills
• Motivational skills
• Problem solving skills
• How to manage issues
• Getting the best from staff
• Setting objectives
• Managing tasks
• Self appraisal and feedback
• Difficult conversations