Managing People Through Change

These 19 tried and tested activities deal with the human side of organisational change. Now you can train your managers in the skills they need to manage their people during times of upheaval and uncertainty.
Show them how to encourage others to regard change as a time for learning and development - instead of a time of low morale and dissatisfaction.
Author: Arthur Proud
Pages: 292
'OK to copy' pages 80


Contents1. Change and Self-esteem
Change and its effect on our feelings.

2. Hanlon's Paradox
Change and the need to learn.

3. The Influencing Style Audit
Assessing our influence on the change process.

4. Energy and Commitment - the Proud-Callender Construct
Assessing the motivation for change.

5. The Cycle of Growth
How people change and grow.

6. Hiding Our Opinion
Not revealing our own approach to proposals for change.

7. Teacher? Coach?Mentor? Friend?
Identifying a style of helping others through change.

8. The Power-Concern Matrix
Gaining support from key individuals for proposals about change.

9. Dealing with Objections, Criticisms and Nos
Meeting another person's approach to change.

10. What's Important?
What do you want from change?

11. Words, Thoughts, Feelings
Identifying how people really think about change.

12. Managing the Resistance to Change
Gaining support for change.

13. The Three Stages of Helping
Helping others through change.

14. The Learning Process
Learning as a process for dealing with change.

15. The Confidence Anchor
Building confidence about change.

16. Changing Procedures
Changing the way things are done.

17. Listening and Understanding
Summarising effectively.

18. The Five Stages of Change
How people cope with radical change.

19. Talking About Change
Changing leadership style.