Managing the Perfomance of People

To give participants an understanding of the key components of an effective performance management system. To explore with participants what is meant by empowerment. To explore with participants the key processes involved in the effective management of staff performance. To enable participants to be able to agree objectives, motivate and lead staff effectively. To enable participants to put into practice effective techniques for monitoring staff performance. To assist participants in developing skills associated with the provision of constructive feedback. Suitable for: Managers, co-ordinators and supervisors who are or will be involved in the management of teams and individuals at work