Managing Stakeholders

Who is it for
Those who manage large or complex projects, where effectively managing the needs of all interested parties is vital.





What is it about
· Practical tools to identify stakeholders and plan to meet their individual needs Â- including creation of a stakeholder map personally tailored to your project.
· Skills to truly understand others as the foundation of an influencing strategy
· Skills and behaviours you need to, manage and influence others without using direct authority in workplace environments,
· Flex your communication style and approach to engage different stakeholders

What will i get out of it
This highly interactive and practical course will enable you to analyse, plan and manage your key stakeholders to maximum effect. Through understanding what drives their behaviour, you will learn how to adjust your communication style and influencing approach to make sure your projects come in on budget and on time. A full-set of practical techniques and case studies will ensure that you always exceed the expectations of everyone involved in your project.

Course overview
· Stakeholder Mapping
- Analysis models and tools
- Who to influence?
- Creating your own stakeholder mapping model.
· What Makes Them Tick?
- Considerations from stakeholder mapping.
- Use of Position, Knowledge, or Personal power.
· Personality Preferences
- Identify your own preferences
- How are different types influenced?
- How to influence others
· Influencing Strategies
- Road map to successful influencing
- Different types of influencing strategies.
- Push & Pull type behaviours
- Tools, skills and behaviours of effective influencing
· Effective Communication
- Communication Preferences
- Managing conversations with Stakeholders
- Selecting communication methodologies to get your messages across