Managing Team Dynamics

Compare differences between a 'group' and a 'team'. Identify the practical implications of differences between groups and teams for the manager. Explain situations when the formation of a group and/or a team would be necessary. Identify the definitions of formal and informal group norms. Discuss the evolution of formal and informal group norms. Examine the process of changing formal and informal group norms. Describe the value of formal and informal group norms. Discuss the stages of group development and maturity. Suitable for: Suitable for managers, supervisors or team leaders who want to develop their ability in building effective teams