Master Practitioner in Emotional Intelligence ILM Endorsed Programme
Course
Online
Description
-
Type
Course
-
Methodology
Online
-
Start date
Different dates available
Emotional intelligence is the ability to combine thinking with feelings in order to build quality relationships and to make good authentic decisions.
Emotional intelligence is different from IQ - cognitive intelligence, and offers a different perspective on success and performance at work.
Not everyone has the time to take an academic qualification in Emotional Intelligence, which is why Ei4Change offers certificated Emotional Intelligence programmes endorsed by ILM that can be taken online at any time convenient to you.
These are the benchmark for high quality, bespoke leadership and management training, and often mark the start of the pathway to a full qualification.
The first part of the Programme includes all the material covered within the Introduction to Emotional Intelligence ILM Endorsed Programme.
The second part of the Programme includes all the material covered within the Emotional Intelligence Advanced Programme.
The Master Practitioner in Emotional Intelligence Programme is the final part of the Programme and explores the construct of emotional intelligence in detail.
It covers the application of emotional intelligence with a business focus in different circumstances to improve and enhance performance.
The programme, also, covers the differences between emotional intelligence and social intelligence.
Reviewing diverse scenarios within work, leadership approaches are considered with emphasis on how emotional intelligence can be applied in managing stress, in decision making and in building authentic relationships.
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 14 years
Subjects
- Communication Training
- Emotional Intelligence
- Change Management
- Conflict
- Leadership
- Quality Training
- Motivation
- Coaching
- IT
- Team Leadership
Course programme
Introduction
- Introductory Video to the Master Practitioner in Emotional Intelligence
- Programme FREE
- eLearning Terms And Conditions
Introduction to Emotional Intelligence
- Introduction to Emotional Intelligence - Objectives
- Frequently Asked Questions FREE
- Introduction to Emotional Intelligence Course Notes
What is Emotional Intelligence?
- Defining Emotional Intelligence
- Insights into Emotions
- Emotions and Emotional Intelligence at Work
- Advantages and Disadvantages of Emotional Intelligence
- Understanding Emotional Intelligence Quiz
Emotions
- How Emotions are Viewed
- The Function of Emotion
- The Basic Anatomy of the Brain
- Basic Human Emotions
- Basic Human Emotions (II)
- Emotions Quiz
- The Myth about Positive and Negative Emotions
- Understanding Emotions
- Identifying and Using Emotion
Emotions and Facial Expressions Quiz
- Recognising the Basic Human Emotions in Facial Expressions
Emotional Intelligence Models
- Goleman's Framework
- Emotional Intelligence Competencies
- Interview with Dr. David Caruso
- Emotional Intelligence as an Ability
- The Six Seconds Model
- Measuring Emotional Intelligence
- Using your Emotional Intelligence Competencies
Emotional Intelligence Framework Quiz
- Emotional Intelligence Framework Quiz
Assess your Emotional Intelligence
- Assess your Emotional Intelligence (exercise)
Developing your Emotional Intelligence
- Emotional Intelligence can be Practised and Learnt
- Practising Emotional Intelligence
- The One Percent Solution
- Do's and Don'ts
- Practising Emotional Intelligence Quiz
- Review
Lightbulb Moments - Insights into Emotional Intelligence
- Insights into Emotional Intelligence Lightbulb Moments Cards FREE
ILM Assessment Exercise
- The Emotionally Unintelligent Leader
- The Emotionally Unintelligent Leader Discussion
Advanced Emotional Intelligence Programme
- Advanced Emotional Intelligence Programme Course Notes
Experience of the Inner World - Self-Awareness
- The Inner World - Introduction
- Self-Awareness
- Johari Window
- Self-Limiting Beliefs
- Values
- Assess your Behavioural Style
- Marston's Model
- High Dominance
- High Dominance Summary Sheet
- High Influence
- High Influence Summary Sheet
- High Steadiness
- High Steadiness Summary Sheet
- High Compliance
- High Compliance Summary Sheet
- Emotional Intelligence and DISC Poster
- DISC Summary Booklet - Do's and Don'ts of each Style
- Assessing Behaviour
- Your Behavioural Style Discussion
- Self-Awareness
Experience of the Inner World - Emotions and their Management
- Sensory Input Channels
- Types of Filters
- Emotional Management
- Emotions at Work
- Emotional Moods, Traits and Styles
- Noticing Feelings
- Expression of Emotion
- Influences on Emotional Expression
- Detachment
- Expressing Emotion Intelligently
- Exploring your Hot Buttons
- Exploring your Hot Buttons Discussion
Experience of the Outer World
- The Outer World - Introduction
- Definition of Empathy
- Empathy has to be Learnt
- Empathy is NOT Sympathy
- Demonstrating Empathy
- Non-Verbal Signals
- Empathy Exercise
- Empathy Discussion
- Reliance on Expression alone
- Empathetic Listening
- Hints and Tips to Develop Empathy
- Importance of Relationships
- Working with Others' Behavioural Styles Exercise
- Working with Others' Behavioural Styles Discussion
Working with DISC Quizzes
- Test your Knowledge and Understanding of DISC
- Test your Adaptability to Work with Other Styles
Motivation
- Motivation - Objectives
- Motivation Theories
- Rewards and Motivation 3.0
- The Motivational Meta-Program
- Level of Motivation
- Criteria of Motivation
- Direction of Motivation
- Source of Motivation
- Reason for Motivation
- Decision Factors of Motivation
- Motivation - Review
- Motivation Traits Exercise
- Motivation Discussion
Lightbulb Moments - Motivation
- Motivation Lightbulb Moments Cards FREE
Emotional Resilience
- Emotional Resilience - Objectives
- Emotional Intelligence and Resilience
- Three Phrases that Drain Resilience
- Definition of Resilience
- Why and When Resilience is Useful
- Emotional Resilience - Review
Developing Resilience
- Developing Resilience - Objectives
- When Resilience is Useful
- Feel in Control
- Create a Personal Vision
- Be Flexible and Adaptable
- Get Organised
- A Mindset for Problem Solving
- Get Connected
- Be Socially Competent
- Be Proactive
- Developing Resilience - Review
Lightbulb Moments - Developing Resilience
- Developing Resilience Lightbulb Moments Cards
Managing Change
- Managing Change - Objectives
- Types of Change
- Working with Change
- Managing the Change Process
- Personal Transition through Change FREE
- Wisdom around Change
- Managing Change - Review
- Change Management Exercise
- Change Management Discussion
Lightbulb Moments - Managing Change
- Change Management Lightbulb Moments Cards
Emotional Intelligence Coaching
- Coaching - Objectives FREE
- Coaching in the Workplace FREE
- Core Coaching Skills FREE
- The GROW Model
- Coaching - Review
- Coaching Manual
- Coaching Exercise
- Coaching Discussion
Lightbulb Moments - Coaching
- Coaching Lightbulb Moments Cards FREE
ILM Assessment
- Review of Personal Strengths and Liabilities
- Review of Personal Strengths and Liabilities Discussion
Master Practitioner in Emotional Intelligence
- Master Practitioner in Emotional Intelligence Course Notes
Emotional Intelligence and Leadership
- Leadership Styles - Objectives
- Leadership vs Management
- Modes of Leadership
- Leadership Styles
- Six Leadership Styles
- Commanding Style
- Pacesetting Style
- Democratic Style
- Affliative Style
- Visionary Style
- Coaching Style
- Leadership Styles - Review
Working with Leadership Styles Quiz
- Working with Leadership Styles Quiz
Your Mode of Leadership
- Assessing your Mode of Leadership
- Mode of Leadership Discussion
Managing Stress
- Stress Management introduction
- Optimism and Pessimism
- Health and Optimism
- Hints and Tips for Developing Optimism
- Working with Negativity
- Being Flexible
- Planning and Spontaneous Types
- How to be More Flexible
- Working with Change
- Working with Stress
- Draining Emotions
- Enhancing Emotions
- Putting Stress Tolerance to Use
Tolerating Stress
- Stress Tolerance Exercise
- How you Tolerate Stress Discussion
Emotionally Intelligent Decision Making
- Emotionally Intelligent Decision Making - Introduction
- Objectivity vs Subjectivity
- Sensory Input Channels
- What is Really Happening
- Types of Filters
- Values and Beliefs
- Interpretations of Memory
- Understanding your Reality
- Observations of Reality and Behaviour
- Types of Problems
- Adaptability, risk and Innovation
- Stimulating and Destroying Creativity
- Intuition
- Steps to Problem Solving
- SCAMPER
- Tips around working with SCAMPER
- Emotions and Decisions
- Defining Willpower
- Controlling Impulses
- Amygdala Highjacking
- Working to Control Impulses
Solving Problems with Creativity
- Solving Problems with Creativity Exercise
- Sovling Problems with Creativity Discussion
- Creative and Logical Thought in Decision Making
- Creative and Logical Thought in Decision Making Discussion
Interpersonal Relationships
- Perspectives on Teamworking FREE
- The Importance of Relationships
- Working in Teams
- High Performing Teams
- Levels of Communication and Listening
- Trust
- Building Trust
- The Economies of Trust
- Definition of Assertiveness
- Rights and Responsibilities
- Barriers to Assertiveness
- Choices of Behaviour
- The Rules of Assertiveness
- Aggressive Behaviour
- Passive Behaviour
- Assertive Behaviour
- Recognising Assertive Behaviour
- Methods and Techniques to Improve Assertiveness
- The Issue of Conflict
- Conflict and Trust
- Cycle of Behaviour and How to Break it
- The Use of Words in Conflict
- Working to Resolve Conflict
Exploring Conflict
- Exploring Conflict Exercise
- Exploring Conflict Discussion
Lightbulb Moments - Communication
- Communication Lightbulb Moments Cards
Lightbulb Moments - Conflict Resolution
- Conflict Resolution Lightbulb Moments Cards FREE
ILM Assessment
- Review of Leadership Style Discussion
Master Practitioner in Emotional Intelligence ILM Endorsed Programme