Mastering Travel and Tourism: Level 5

Course

Online

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Special Emagister price

£ 9 £ 425 VAT inc.

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Class hours

    4h

  • Duration

    1 Year

  • Online campus

    Yes

The Mastering Travel and Tourism: Level 5 course is designed to provide learners with in-depth knowledge of the global travel and tourism industry, its operations, and evolving market trends. This course explores key areas such as tourism management, customer service excellence, destination planning, sustainable tourism, marketing strategies, and industry regulations.

Learners will gain a clear understanding of how travel and tourism organisations operate, how customer expectations shape services, and how digital transformation influences modern tourism businesses. The course also examines the economic, social, and environmental impacts of tourism, helping learners develop responsible and ethical approaches to industry practices.

This Level 5 travel and tourism course is ideal for those seeking to enhance their professional skills, progress within the sector, or gain a structured understanding of tourism management principles. Delivered online, it allows learners to study at their own pace while developing practical, career-focused knowledge applicable across airlines, travel agencies, hospitality, tour operations, and destination management organisations.

Whether you are new to the industry or looking to strengthen your expertise, this CPD-accredited course supports personal development and adds recognised value to your CV.

Important information

Price for Emagister users:

About this course

Understand the structure and scope of the travel and tourism industry
Develop knowledge of tourism management and operations
Explore customer service principles within tourism settings
Analyse tourism marketing and destination promotion strategies
Understand sustainability and ethical tourism practices
Build industry-relevant skills to support career development

This course is intended for individuals who wish to build or enhance their knowledge of the travel and tourism sector. It is suitable for aspiring tourism professionals, travel consultants, hospitality staff, tour coordinators, and those seeking roles within airlines, travel agencies, or destination management organisations.

The course is also ideal for learners currently working in customer service, hospitality, or leisure industries who want to transition into travel and tourism roles. It supports career progression for those looking to strengthen managerial understanding, industry awareness, and professional credibility.

No prior experience in travel and tourism is required, making the course accessible to beginners as well as those returning to learning. It is equally suitable for career changers, recent school leavers, and individuals seeking CPD to enhance employability within the tourism and hospitality sectors.

There are no formal entry requirements for this course, making it accessible to a wide range of learners. The course is suitable for individuals aged 16 and above who are motivated to develop their knowledge of travel and tourism.

Learners are recommended to have a good standard of English language skills to understand course materials and assessments effectively. Basic numeracy and IT skills are also advised, as the course is delivered online and requires independent study. Access to a computer or smart device with an internet connection is essential for completing the course successfully.

Upon successful completion of the Mastering Travel and Tourism: Level 5, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.

This course offers flexible, fully online learning that allows learners to study at their own pace from anywhere. The content is structured into expert-designed modules that focus on real-world industry knowledge and professional development.

Learners benefit from a clear, career-focused curriculum that builds practical understanding of tourism operations, management principles, and customer expectations. The self-paced format supports work-life balance while enabling consistent skill development.

The course is designed to enhance professional competence and add recognised value to a CV, supporting career progression across multiple travel and tourism roles without time or location constraints.

The course is designed to be accessible for learners at different experience levels, including beginners. Concepts are explained clearly, with structured modules that build knowledge progressively. No prior travel or tourism experience is required, making it suitable for those new to the industry as well as those seeking to refresh or expand their understanding.

This course helps develop industry-relevant knowledge valued by employers across travel, tourism, and hospitality sectors. It enhances understanding of tourism operations, customer service, and management principles, supporting career progression, role changes, or entry into tourism-related positions while strengthening your CV with CPD certification.

The course is delivered entirely online through a flexible learning platform. Learners can access materials at any time and study at their own pace. This self-directed format allows you to balance learning with work or personal commitments while progressing through structured modules and assessments independently.

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Reviews

This centre's achievements

2019

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 7 years

Subjects

  • Hospitality Management
  • Hospitality
  • Customer Service
  • Travel and Tourism
  • Tourism
  • Tourism Marketing
  • Marketing
  • Industry
  • Tourism Industry
  • Travel Tourism

Teachers and trainers (1)

One Education

One Education

Course Provider

Course programme

This Mastering Travel and Tourism: Level 5 course provides advanced insight into the global travel and tourism industry. It covers tourism management, destination planning, customer service excellence, sustainable tourism, marketing strategies, and industry operations, supporting professional development within the travel sector.

Course Curriculum

  • Travel and Tourism
  • Module 1: Introduction to Travel and Tourism
  • Module 2: Tourism Products and Services
  • Module 3: Tour Operating and Travel Retailing
  • Module 4: Marketing in Travel and Tourism
  • Module 5: Developing Communication Skills
  • Module 6: Customer Service and Satisfaction
  • Module 7: Crisis and Visitor Attraction Management
  • Module 8: Transport Management Procedure
  • Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations
  • Module 10: Sustainable Tourism
  • Module 11: Public Awareness Campaigns
  • Module 12: Brexit and its Impact on Tourism Industry
  • Module 13: Travel and Tourism Issues to Contend with
  • Module 14: Human Resource Management in Travel Industry
  • Mock Exam
  • Final Exam

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Mastering Travel and Tourism: Level 5

Special Emagister price

£ 9 £ 425 VAT inc.