Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

Simply Cert

Course

Online

£ 99 VAT inc.

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    12 Months

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

Completion Certificate awarded upon completion to show employers your new skills
Free upgrade on to our state of the art platform
Career Advice available on completion
12 Months unlimited Access
Microsoft 70-685 PRO: Windows 7, Enterprise Desktop Support Technician

This course covers the following topics in order to prepare students for the Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician exam: Identifying cause of and resolving desktop application issues, identifying cause of and resolving networking issues, managing and maintaining systems that run Windows 7 client, supporting mobile users. and identifying cause of and resolving security issues.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

This package is designed for any individual wishing to pursue or enhance their career as a Microsoft Engineer.

Our Online Courses is a cost-effective and successful approach for many individuals. It provides a flexible learning method, allowing candidates to schedule learning at a time that suits them and fits in with other commitments; ideal for those who find it difficult to take time away from their workplace. It also allows candidates to work at their own pace, and revisit sections of the course as often as needed, leading to a fuller understanding of all the topics covered.

In addition, there are none of the high costs of travel and accommodation associated with courses at an external venue.

A list of Career Paths you can pursue:

1st Line Support
2nd Line Support
3rd Line Support
Computer Support Specialist
Database Administrator
Database Analyst
Database Engineer
Database Consultant
Network Administrator
Exchange Server Administrator
Computer Systems Administrator
Exchange Recipient Administrator
Network Engineer
IT Technician
IT Engineer
IT Support Engineer
Desktop Support Technician
IT Support Analyst
Service Desk Administrator
Computer Support Administrator

Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.

Microsoft

Exam Information
You'll sit an exam at a local test centre. We provide interactive quizzes after each module and a mock exam at the end of your course to ensure you're fully prepared for the real thing. Once you've passed with at least 80%, you'll be able to book your exam as a private candidate.

Please NOTE: Exams are not included.

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Reviews

Subjects

  • Access
  • Networking
  • Windows
  • Internet
  • Network
  • Firewall
  • Security Management
  • Image
  • Internet Explorer
  • Network Training
  • Wireless
  • Installing

Course programme

Module 1: Installing, Upgrading, and Migrating to Windows 7

1.1 Introduction To Exam 685 Windows 7 Enterprise Desktop Support Technician
1.2 Introduction To Installing Upgrading And Migrating To Windows 7
1.3 Windows 7 Pre - Installation Requirements
1.4 Installing Windows 7 - Part 1
1.5 Installing Windows 7 - Part 2
1.6 Installing Windows 7 - Part 3
1.7 Overview Of Image Based Installations - Part 1
1.8 Overview Of Image Based Installations - Part 2
1.9 Overview Of Image Based Installations - Part 3
1.10 Configuring Application Compatibility
1.11 Chapter 1 Summary

Module 2: Configuring Disks And Device Drivers

2.1 Introduction To Configuring Disks And Device Drivers
2.2 Managing And Maintaining Disks - Part 1
2.3 Managing And Maintaining Disks - Part 2
2.4 Managing And Maintaining Disks - Part 3
2.5 Installing And Configuring Device Drivers
2.6 Chapter 2 Summary

Module 3: Configuring File Access And Printers

3.1 Introduction To Configuring File Access And Printers
3.2 Overview Of Authentication And Authorization
3.3 Managing File Access - Part 1
3.4 Managing File Access - Part 2
3.5 Managing Shared Folders - Part 1
3.6 Managing Shared Folders - Part 2
3.7 Configuring File Compression
3.8 Managing Printing
3.9 Chapter 3 Summary

Module 4: Indentifying And Resolving Log on Problems

4.1 Introduction To Indentifying And Resolving Logon Problems
4.2 Understanding Authentication
4.3 Managing Computer Accounts
4.4 Additional Network Services - Part 1
4.5 Additional Network Services - Part 2
4.6 Troubleshooting User Properties
4.7 Resolving Logon Issues
4.8 Chapter 4 Summary

Module 5: Configuring Network Connectivity

5.1 Introduction To Configuring Network Connectivity
5.2 Configuring T C P I P Connectivity - Part 1
5.3 Configuring T C P I P Connectivity - Part 2
5.4 Configuring T C P I P Connectivity - Part 3
5.5 Automatic I P Address Allocation
5.6 Name Resolution
5.7 Wireless Networking - Part 1
5.8 Wireless Networking - Part 2
5.9 Wireless Networking - Part 3
5.10 Chapter 5 Summary

Module 6: Troubleshooting Network Issues

6.1 Introduction To Troubleshooting Network Issues
6.2 Troubleshooting Network Connectivity - Part 1
6.3 Troubleshooting Network Connectivity - Part 2
6.4 Troubleshooting Network Connectivity - Part 3
6.5 Troubleshooting Name Resolution - Part 1
6.6 Troubleshooting Name Resolution - Part 2
6.7 Troubleshooting Name Resolution - Part 3
6.8 Troubleshooting Network Printing - Part 1
6.9 Troubleshooting Name Resolution - Part 2
6.10 Troubleshooting Name Resolution - Part 3
6.11 Chapter 6 Summary

Module 7: Mobile Computing And Remote Access

7.1 Introduction To Mobile Computing And Remote Access
7.2 Configuring Mobile Computer And Device Settings
7.3 Using Remote Control Tools
7.4 Configuring And Troubleshooting Remote Access - Part 1
7.5 Configuring And Troubleshooting Remote Access - Part 2
7.6 Configuring And Troubleshooting Remote Access - Part 3
7.7 Configuring And Troubleshooting Remote Access - Part 4
7.8 Configuring Branch Cacheanaging Computer Accounts
7.9 Chapter 7 Summary

Module 8: Securing Windows 7 Desktops

8.1 Introduction To Securing Windows 7 Desktops
8.2 Overview Of Security Management - Part 1
8.3 Overview Of Security Management - Part 2
8.4 Overview Of Security Management - Part 3
8.5 User Account Control
8.6 Application Restrictions - Part 1
8.7 Application Restrictions - Part 2
8.8 Configuring The Windows Firewall - Part 1
8.9 Configuring The Windows Firewall - Part 2
8.10 Configuring The Windows Firewall - Part 3
8.11 Configuring The Windows Firewall - Part 4
8.12 Securing And Troubleshooting Internet Explorer - Part 1
8.13 Securing And Troubleshooting Internet Explorer - Part 2
8.14 Securing And Troubleshooting Internet Explorer - Part 3
8.15 Chapter 8 Summary

Module 9: Optimizing And Troubleshooting Performance And Reliabilty

9.1 Introduction To Optimizing And Troubleshooting Performance And Reliabilty
9.2 Overview Of Performance And Reliability Tools - Part 1
9.3 Overview Of Performance And Reliability Tools - Part 2
9.4 Optimizing Performance - Part 1
9.5 Optimizing Performance - Part 2
9.6 Dealing With Hardware Failure
9.7 Chapter 9 Summary

Module 10: Maintaining Windows 7 Desktops

10.1 Introduction To Maintaining Windows7 Desktops
10.2 Troubleshooting Utilities - Part 1
10.3 Troubleshooting Utilities - Part 2
10.4 Troubleshooting Utilities - Part 3
10.5 Troubleshooting Utilities - Part 4
10.6 Backing Up And Restoring Data
10.7 Using System Restore
10.8 Configuring Windows Update
10.9 Chapter 10 Summary
10.10 Outro

See related categories

Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

£ 99 VAT inc.

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