Microsoft Outlook Introduction

Microsoft Outlook Introduction

Course Content:
Getting Started

• Examine the Microsoft Outlook Interface
• Use the Navigation Pane
• Hide & Show the Navigation Pane

Working with E-mail

• Understanding E-mail
• Address, Compose & Send E-mails
• Customizing a Message
• Sending and Receiving Messages
• Replying, Forwarding and Recalling Messages
• Working with Attachments
• Printing Messages

Using Mail Management Tools

• Mark Messages as Unread
• Delete E-mails
• Sorting Mail Messages
• Manage Mail & Create Folders
• Use Colour to Organise E-mails

Working with Contacts

• Viewing Contacts
• Creating New Contact Records
• Editing Contact Information
• Attaching Contact Records to E-mails
• Saving Contact Records from E-mails

Managing Time with Calendar

• Using Calendar to Schedule Appointments
• Changing Appointments
• Setting Appointment Reminders
• Printing Calendars

Using Tasks

• Entering a Task
• Updating Tasks
• Viewing and Organising Tasks
• Customise Task Views

Using Notes

• Create Notes
• Edit & Customise Notes
• Moving and Sending Notes
• Viewing And Organising Notes

Equipment Requirements:
All equipment will be supplied by City Business.

Assessment:
Due to the workshop nature of this one day course, there are no formal examinations or assessments.

Progression:
Delegates may wish to extend their knowledge by attending an Outlook Intermediate course after successfully completing the introduction level.


Code : Time : Duration : Day : Tuition Fee : Admin Fee
B02178 001 09:30 - 16:30 09/09/2009 - 09/09/2009 Wednesday Fee Enquiry

B02178 002 09:30 - 16:30 20/10/2009 - 20/10/2009 Tuesday Fee Enquiry

B02178 003 09:30 - 16:30 17/11/2009 - 17/11/2009 Tuesday Fee Enquiry

B02178 005 09:30 - 16:30 30/03/2010 - 30/03/2010 Tuesday Fee Enquiry