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Great trainer, they presented course nicely and delivery was awesome.
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- Short course
- Edinburghand5 other venues
- Birmingham, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...so delegates can explore and receive ideas on how to deal with their own real situations. An awareness of how coaching and mentoring fits into your Organisation... Learn about: Coaching and Mentoring, Strategic tool, Cost effective...
...so delegates can explore and receive ideas on how to deal with their own real situations. An awareness of how coaching and mentoring fits into your Organisation... Learn about: Coaching and Mentoring, Strategic tool, Cost effective...
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Great trainer, they presented course nicely and delivery was awesome.
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The communication was awesome and course was professional.
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- Short course
- Edinburghand5 other venues
- Birmingham, Bristol, Leeds, London, Manchester
- Intermediate
- March
...At this stage they will be given feedback and constructive ideas) 11.30 - 11.45 Coffee Break 11.45 - 13.00 The Key Elements of dealing with Difficult Situations... Learn about: Confidence Training...
...At this stage they will be given feedback and constructive ideas) 11.30 - 11.45 Coffee Break 11.45 - 13.00 The Key Elements of dealing with Difficult Situations... Learn about: Confidence Training...
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The communication was awesome and course was professional.
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The course was good and so were the handouts, it was a full of infomation and I enjoyed the session completely.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...10:15 Why do we naturally get on better with some people than others? (Exploration of participants feelings and level of comfort with co-workers... Learn about: Communication Training, Communication face, Communication Journalism...
...10:15 Why do we naturally get on better with some people than others? (Exploration of participants feelings and level of comfort with co-workers... Learn about: Communication Training, Communication face, Communication Journalism...
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The course was good and so were the handouts, it was a full of infomation and I enjoyed the session completely.
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- Master
- Edinburgh
- Different dates available
...collaborative processes when working with others in a media music environment An improvement in your abilities to observe and research processes in media... Learn about: Compositional skills...
- Course
- Edinburgh
- 3 Days
...The Structure of UDB Objects Definition of DB2 Objects - DDL Database Definition Database Creation using the GUI Database Definition Tasks Database Placement...
- Course
- Edinburgh
- 2 Days
...Therapy who will review current evidence based research that links the benefit of massage with people suffering from fibromyalgia. This will be followed...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...is always seen in the best light. Greater confidence when taking incoming calls Telephone 'etiquette' when answering, holding or transferring calls Understand... Learn about: Call Centre, Correct Vocabulary, First Impressions...
- PhD
- Edinburgh
- Different dates available
...of period instruments instrument builders/researchers needing historical techniques found from evidence on the original instruments Staff Prof Raymond MacDonald... Learn about: Social History, Sound Design...
- Course
- Edinburgh
- 4 Days
...ArrayLists and Dictionaries Create and handle Exceptions Use the C# Input/Output classes Understand and use Serialization to achieve persistence Understand...
- Course
- Edinburgh
- 5 Months
...Suitable for: Writers with some knowledge and practice. A prerequisite for the course is two script samples (two complete short screenplays or 15 pages...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- March
...Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident return to the workplace. How to handle... Learn about: Customer Care, Incoming Calls...
- Master
- Edinburgh
- Different dates available
...real-time and non real-time sound synthesis and signal processing; interface design; laptop performance strategies; sound diffusion and spatialisation... Learn about: Music and Music, Past events...
- Course
- Edinburgh
- 4 Days
...Whereas the Java Primer (EC21) Course provides basic skills, this Course moves onto more advanced topics including Collections, Applets, Threads...
- Course
- Edinburgh
...Horror, the supernatural, ghost stories and other worlds all come under this banner. You probably want to write something like The Sixth Sense...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...the importance of customer care in relation to incoming calls How to handle complaints in a positive way Agreeing best practice methods Design a scoring... Learn about: Handling Complaints, Incoming Calls, Customer Care...
- PhD
- Edinburgh
- Different dates available
...research questions – and the approach you would intend to use, e.g. archival study, fieldwork, practice-led. If you are uncertain and wish to seek advice...
- Course
- Edinburgh
- 4 Days
...and Use C Verbs,Develop C programs using the available verbs,Develop and use C Functions. Suitable for: Target Audience The course is aimed at developers'...
- Course
- Edinburgh
- 1 Year
...For school-leavers and those looking to change careers and can lead to a highly successful career for our graduates. The most comprehensive – and most popular...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...Why should we bother? The good v the bad) 10:30 - 11:00 Benefits of Delivering Customer Excellence 11:00 - 11:15 Coffee break 11:15 - 12:00 Know your Customers 12:00... Learn about: Customer Expectations, Finance Economics, Plans Agreed...
- PhD
- Edinburgh
- Different dates available
- 3 Years
...This early contact with staff should also be helpful to you, for decisions you will need to make about how to develop your proposal, and with whom you would like to...
- Course
- Edinburgh
- 4 Days
...Operand In Operand Like Operand Between Operand Statements Using Nulls Is Not Distinct From Column Functions Using ''Distinct'' Multiple Distinct Group...
- Training
- Edinburgh
- 1 Day
...Homecare advice Contraindications Contra actions Practical demonstrations Application and Removal techniques rollers and perm solutions Course Length...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn... Learn about: Developing Questions, Contact and Developing, Role Plays...