Modelling Business Processes

TCC Training and Consultancy

Training

Inhouse

Price on request

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Description

  • Type

    Training

  • Methodology

    Inhouse

  • Duration

    2 Days

The success of business change projects is greatly increased by modelling the business processes prior to change. Modelling allows a common understanding and visibility of the current situation, facilitates the evaluation of alternative strategies and reflects the change to be implemented. This course enables delegates to practice a variety of techniques for modelling and improving business processes and for evaluating the effectiveness of change.

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Course programme

  • Purpose of business process modelling
  • Context: organisations, systems, processes, stakeholders
  • Strategic context and business goals
  • Approaches to business process modelling Definition of a business process
  • Types of processes and functional areas
  • Process view versus functional view
  • Value chain analysis and business performance
  • Hierarchy of business processes and tasks
  • Process modelling techniques (including swimlanes)
  • "As Is" modelling Events and outcomes
  • Actors involved with business processes
  • Business rules Improving
  • Business Processes Analysing activities, work flow, tasks
  • Problem Analysis; GAP Analysis; Root
  • Cause Analysis
  • Business process improvement
  • "To Be" process model
  • Identifying current and new standards and measures
  • Measuring effectiveness of change: goals, measures and issues
  • Challenging the business rules
  • Staff performance and human aspects
  • Using the business process model to identify
  • IT requirements
  • Skills profiling and staff development
  • Procedure design
  • Implementing the new processes
  • Making and managing the change

See related categories

Modelling Business Processes

Price on request

The best Business Planning courses

See all

See all