Monitoring and Operating a Private Cloud with System Center 2012

Course Structure

Module 01 - System Center 2012

Lesson 1: What is System Center 2012?

• Suite of Components
• Operations Manager
• Configuration Manager
• Service Manager
• Orchestrator
• Data Protection Manager
• Virtual Machine Manager
• Putting it All Together
• Module 01 Review

Module 02 - Introducing the Cloud

Lesson 1: Discussion of Cloud Computing

• How Cloud Computing Came About
• Differences Between Private and Public Clouds
• Models
• Implementing the Private Cloud
• Using System Center 2012 with the Private Cloud

Lesson 2: Important Requirements

• Requirements
• Onboarding and Services
• Administrative Functions

Lesson 3: Working with System Center and the Infrastructure

• Using VMM for the Cloud Design
• Cloud Management with the VMM
• Orchestrator

Lesson 4: Maintaining the Cloud Health

• How to Monitor Health and Performance
• What Are the Key Indicators?

Lesson 5: How Components are Integrated

• Why Integrate SC Components?
• How to Make Sure All is Working

Lesson 6: Are You in Compliance?

• Compliance
• Remediation
• Demo - Verifying the Private Cloud Infrastructure
• Demo - Verifying System Center Components
• Module 02 Review

Module 03 - Working with the Business Cloud

Lesson 1: Examining SC 2012 VMM

• Introducing VMM
• Features of VMM
• Securing VMM

Lesson 2: Working with VMs with the VMM

• Looking at the Fabric
• VMs
• Jobs
• Working with Settings

Lesson 3: Creating Clouds for Business

• The Business Unit
• Resources
• Capacity
• Capabilities
• Demo - Configuring and Optimizing Business Unit Clouds
• Module 03 Review

Module 04 - Cloud Services

Lesson 1: Looking at Service Templates and VMM Profiles

• What Constitutes the Service Template
• Planning and Preparation of the Service Template
• Guest OS Profiles
• Hardware Profiles
• Application Profiles
• SQL Server Profile

Lesson 2: Web Deploy Packages

• Describing Web Deploy
• How to Install and Create a Package
• Connecting Web Deploy to an App Profile

Lesson 3: Server App-V Introduction

• Understanding the Server App-V
• How to Sequence an Application

Lesson 4: The Data of the N-Tier Application

• Describing Data-Tier Application Packages
• Using DAC Packages with VMM
• Using DAC Packages with VMM (Continued)
• Demo - Importing and Deploying the Stock Trader Application
• Module 04 Review

Module 05 - Monitoring

Lesson 1: Overview of Operations Manager

• What is Operations Manager?
• User Roles to Secure Operations Manager
• Operations Manager Architecture
• Deploying Agents Manually and Automatically
• Active Directory's Involvement with Deploying Agents

Lesson 2: Customize the Monitoring Operations

• What is a Management Pack?
• Monitoring Cloud Components

Lesson 3: Monitoring Application Performance

• Types of Applications
• Using the APM Template
• How APM Monitors Performance and Reliability
• Basic Configuration of APM

Lesson 4: Advanced Monitoring

• Server Side Monitoring
• Server Side Best Practices
• Client Side Monitoring
• How to Fine Tune APM's Configuration

Lesson 5: Using Operations Manager for Applications

• Applications Monitoring with Operations Manager
• What is the Application Advisor?
• Application Diagnostics

Lesson 6: Using Operations Manager for the Network

• Operations Manager Support Network Devices and Extended Monitoring Capabilities
• What Security Issues Should You Think of When Monitoring the Network Infrastructure?
• How to Configure Network Device Monitoring

Lesson 7: Using Operations Manager for Distributed Applications

• Understanding Distributed Applications
• Monitoring Distributed Applications
• Viewing Distributed Application Health
• Demo - Deploying an Agent
• Demo - Configuration for Custom Monitoring
• Demo - Configuring Basic Monitoring and Application Performance
• Module 05 Review

Module 06 - Automating Responses

Lesson 1: Looking at Orchestrator 2012

• Orchestrator Components
• Orchestrator Integration Packs

Lesson 2: Putting Orchestrator, Operations Manager, and Service Manager Together

• Integration with Operations Manager
• Integration with Service Manager
• Activity Collections
• Workflow Controls
• Configuring Runbook
• Demo - Operating and Extending Service Management
• Demo - Prerequisites for Automating Self-Service Provisioning
• Module 06 Review

Module 07 - Managing Problems in the Private Cloud

Lesson 1: What is Problem Management

• Comparing Incidents to Problems
• Describing Problem Management
• Creating Problem Records with Service Manager
• How to Link Problems to Incidents

Lesson 2: Using Custom Rules

• Types of Rules
• Targeting Rules and Monitors to Applications and Computers
• Generating Alerts
• Demo - Problem Management in the Private Cloud
• Module 07 Review

Module 08 - Service Management in the Private Cloud

Lesson 1: Service Manager Introduction

• Introduction to Service Manager
• Architecture
• Integration with Other SC Components
• Operating Service Manager

Lesson 2: Security Settings

• User Roles
• Run As…
• PowerShell Security

Lesson 3: Work Items

• Incidents
• Problems
• Change Requests
• Release Records

Lesson 4: Incident Queues and Service Offerings

• What is an Incident Queue?
• How to Make an Incident Queue
• Self-Service Portal
• Request Offerings
• Service Offerings
• Demo - Configuring the Incident Template
• Module 08 Review

Module 09 - Cloud Protection, Recovery, and Compliance

Lesson 1: Protecting and Recovering Data for the Private Cloud

• What is the DPM?
• Deploying Agents
• How to Make a Protection Group
• Verifying Protected Data

Lesson 2: Data Recovery

• Automating Data Recovery
• How to Recover Data Manually
• What Can a User Recover?

Lesson 3: Overview of the Process Pack for IT GRC

• Compliance Management Processes
• Overview of the Process Pack for IT GRC

Lesson 4: Installing the Process Pack for IT GRC

• Preparing and Configuring the Environment for the Process for IT GRC
• Installing and Configuring the Process Pack for IT GRC

Lesson 5: Implementing an IT GRC Control Management Program

• Creating the Control Management Program
• How to Administer the Control Management Program

Lesson 6: How to Maintain Compliance Through VMM Security Baselines with System Center Advisor

• VMM Support of the Software Update Compliance
• System Center Advisor
• Demo - Configuring Manual Protection
• Module 09 Review

Module 10 - SLAs, Dashboards and Widgets

Lesson 1: Configuring and Deploying Widgets and Dashboards

• Configuring Views
• Host to Configure and Publish a Dashboard

Lesson 2: Real-Time State Using Visio

• Visio Framework
• Visio Diagrams
• Putting Visio Diagrams on SharePoint

Lesson 3: System Center Analytics

• What is SC Analytics?
• Discussion of the SC SM Data Warehouse
• Introducing SC SM Manager Cubes
• Discussion of the SC OM Data Warehouse

Lesson 4: Service Level Tracking

• Describing the Process
• SLT
• SLT Reporting
• Using SharePoint

Lesson 5: Viewing SSRS and Excel to View Data

• Standard Reports
• Using Excel
• Service Manager Analysis Library

Lesson 6: PerformancePoint

• Architecture
• Dashboard Designer
• Demo - Configuring Service Level Tracking
• Module 10 Review

Module 11 - Cleaning Up System Center Databases

Lesson 1: Service Manager Groom Settings

• Saving Data in the Service Manager Database
• Working with the Service Manager Data Warehouse Groom Settings
• Operations Manager Groom Settings

Lesson 2: View and Purge Orchestrator Runbook Logs

• View Orchestrator Logs
• Purging Orchestrator Logs
• Demo - Creating an IT GRC Control Management Program
• Module 11 Review
• Course Closure

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