National Network Of Training Consultants courses

...This introductory session allows delegates to talk about their work and identify the potential for personal safety risks such as home visits... Learn about: Personal safety awareness, Improve safety...

...or challenging behaviour * Dealing with verbal abuse * Dealing with low level aggression o listening skills o dealing with complaints effectively... Learn about: Trainer Skills, Awareness of lone working, Awareness of Personal Safety...

...whilst working alone and hence to work towards avoiding, reducing and managing those risks. * Recognising and reporting acts of violence, aggression... Learn about: Awareness of safety, Increased confidence, Improve safety...

...and danger signs Impact factors The use of distance when dealing with ‘conflict’ The use of ‘reasonable force’ as it applies to conflict resolution Different... Learn about: Communication Skills, Conflict Resolution...

...restrain a violent patient Course contents Introduction to physical restraint training Physical interventions and the law – what we can and cannot do The... Learn about: Conflict Resolution, Control and restraint methods...

...towards creating a safe working environment free from harassment... Learn about: Bullying awareness, Dignity at work, Harassment awareness...

...body to avoid Stance Escapes from grabs, strangle holds, chokes, bear hugs, bites and hair pulls Defence from punches and kicks Recording incidents Certification... Learn about: Conflict Resolution, Physical Intervention...