Negotiating Skills - An Introduction

Course Level

Introductory

Delegates

This course will be of benefit to all professionals with little or no negotiation experience or those looking for a refresher.

Overview

Everything is negotiable and every negotiation is unique. Learning the basic process of negotiation and the theory behind it will provide a strong foundation from which to develop your skills as a negotiator. The more you develop your skills, the better your results will be and the more successful your negotiations. This highly interactive course examines the essential aspects of negotiation - process, theory and behaviour - primarily through participation in negotiation exercises.

Learning Objectives

At the end of this course delegates should be able to:

• Understand the fundamentals of negotiation
• Negotiate more comfortably in a one-to-one negotiation
• Understand the negotiation process and leverage it to achieve their desired negotiation outcomes
• Develop effective interpersonal and communication skills to support your negotiation techniques
• Understand negotiation theories and recognise the patterns that accompany them
• Plan and participate in team negotiations
• Recognise difficult negotiators and have strategies for dealing with them effectively

This course satisfies the Solicitors’ Code of Conduct Rule 5 for solicitors who manage or supervise staff.