The New Quality Manager

Course

In Chester

£ 470 VAT inc.

Description

  • Type

    Course

  • Location

    Chester

  • Duration

    2 Days

The workshop will: Provide a background in quality management Introduce the role of quality manager Demonstrate the framework within which quality managers operate Introduce basic tools Provide pointers for future activities. Suitable for: Newly appointed quality managers (or those who wish to be) who have had little formal training in quality Anyone who would like to make their quality management system more effective

Facilities

Location

Start date

Chester (Cheshire)
See map
Ramada

Start date

On request

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Course programme

New to quality management? Learn how to fulfil the role of the quality manager with professionalism and impact.
What you will learn
The workshop will:
  • Provide a background in quality management
  • Introduce the role of quality manager
  • Demonstrate the framework within which quality managers operate
  • Introduce basic tools
  • Provide pointers for future activities
The course:
  • What is meant by quality?
  • Quality management
  • ISO 9001:2008 series
  • The process model
  • Documentation
  • Managing change
  • Audits
  • Customer complaints
  • The drive for improvement
  • Customer feedback
  • Problem solving
  • Supplier development

Additional information

Payment options: £470 + VAT

The New Quality Manager

£ 470 VAT inc.