The New Quality Manager
Course
In Chester
Description
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Type
Course
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Location
Chester
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Duration
2 Days
The workshop will: Provide a background in quality management Introduce the role of quality manager Demonstrate the framework within which quality managers operate Introduce basic tools Provide pointers for future activities. Suitable for: Newly appointed quality managers (or those who wish to be) who have had little formal training in quality Anyone who would like to make their quality management system more effective
Facilities
Location
Start date
Start date
Reviews
Course programme
What you will learn
The workshop will:
- Provide a background in quality management
- Introduce the role of quality manager
- Demonstrate the framework within which quality managers operate
- Introduce basic tools
- Provide pointers for future activities
- What is meant by quality?
- Quality management
- ISO 9001:2008 series
- The process model
- Documentation
- Managing change
- Audits
- Customer complaints
- The drive for improvement
- Customer feedback
- Problem solving
- Supplier development
Additional information
The New Quality Manager