New Skills Academy courses

...Our Pet First Aid Course follows on from our best selling Pet Sitting Diploma , Pet Psychology Diploma , Pet Nutrition Diploma and Dog Grooming diploma... Learn about: Training First Aid, Dog Grooming, Part Time...

...Here are some of the things you will learn: An overview of what key account management is. Your role as a key account manager. Methods to help you to prioritise your... Learn about: Key Account Management, PC training...

...communicate with others as a manager. The course covers: The attributes of an effective communicator The concept of soft-skills versus hard-skills... Learn about: Team Training, PC training, Team Building...

...which makes it a smart investment into your future. Course Modules/Lessons Module 1 : Introduction Module 2 : The customer-led approach Module... Learn about: MS Excel, Listening Skills, Full Time...

...you will also have access to our online support feature. Upon finishing the course, you must complete and pass a multiple choice exam, after which... Learn about: Internet Security, Social Media, Full Time...

...impact of Brexit To help students get the most out of their learning, each module includes activities related to the topic, examples that demonstrate... Learn about: Data Protection...

...Module 5 : OCD (Obsessive Compulsive Disorder) Definition and explanation of OCD and its impact on our lives; Common examples of obsessions and compulsions...

...before moving on to the more advanced units. It offers simple and clear definitions of some of the key terminology within Excel, such as cells... Learn about: Ms Office, Office IT, Ms PowerPoint...

...When you work towards earning your introduction to computers diploma online, you will find a number of benefits. These include the following... Learn about: Mac OS, Social Media...

...forward to enjoying a meaningful and exciting career. The role of pharmacy is a crucial one and it contributes to the healthcare system in several valuable... Learn about: Communication Training, Team Training, Pharmacy Assistant...

...that you want out of the programme. In addition, formatting methods within Excel are covered, including changing texts and backgrounds, adding special... Learn about: Microsoft Word, MS Excel, Office IT...

...Initial Baby Check and Examination Module 27 : Conditions with Labour and Pregnancy Module 28 : Mental Health Issues and Pregnancy... Learn about: Ms Word, Communication Training, Full Time...

...Study at a pace that is comfortable for you. Since there is no time limit for this course, you will complete your studies, regardless of how long it takes... Learn about: Construction Management, IT Project Management, Quality Training...

...balance sheets and asset registers If you are seriously considering a career in facilities management, this course is the ideal starting point for... Learn about: IT risk, Project Management, IT Project Management...

...sensory channels when communicating with others. How you can take practical steps to overcome your personal insecurities and fears. How you can use... Learn about: Social Skills, Confidence Training, Body Language...

...Controlling Complaints Module 3 : Psychological Considerations Module 4 : Recognising Severity Module 5 : Complaints Process and Analytics... Learn about: Customer satisfaction, Effective Communication, Dispute Resolution...

...This course will guide you through the process of understanding and implementing these highly prized communication skills. You will rapidly learn how... Learn about: Quality Training, Emotional nature, Communication Skills...

...or team’s level of motivation or demotivation Increase employee motivation and prevent situations which diminish it Create sustainable motivation which... Learn about: Employee Motivation, Quality Training, Financial Training...

...Gain an accurate understanding of current customer service processes at all levels of your organisation Identify which processes are benefiting the customers... Learn about: Customer Service, Customer Care, Quality Training...

...whilst championing your own personal development and growth. With the help of this course, you have the potential to become a leader of the future... Learn about: Communication Training, Customer satisfaction, Quality Training...