Non Verbal Communication

Have you ever wondered why you had the right words but didn't get the business or do the deal? Are you ever unsure about which chair to take at an informal meeting? Yes, it does matter. How can you be sure that you give an impression of calm confidence?

With so much communication being non-verbal, how we do and say things is at least as important as the actual words we use.

If you’re trying to make the right impression with a new contact, entering into negotiations, or simply trying to get along better with colleagues, an appreciation of the importance of non-verbal communication can make the difference between success and failure.

This workshop presents a range of tools and techniques for interpreting non-verbal cues, and for ensuring that the signals we give out are appropriate and really do match their intended effect.

Access to these tools will enhance attendees' influencing skills, help them to understand what's going on behind the façade, and give them an enormous advantage in 'reading' people's real intentions, motivations and concerns.

There is ample opportunity for 'role play' to try out new techniques and approaches in a safe, supportive environment, and to discuss and resolve specific issues.

This course is offered as an inhouse only, please contact the center for more information about the course, price and trainer.