Norfolk Training Services courses

...Unit 4 – e-publication creation Unit 5 – Create an e-presentation Unit 6 – e-image creation Unit 7 – Web page creation Unit 8 – Online communication Unit...

...for progression to training in IT User skills at Level 3. It has the same aims as New CLAiT at an advanced level. CLAiT Plus has been designed to accredit...

...operations Supervision/support of team staff Delegating jobs and tasks It is an important role and one that can affect an organisation’s daily operation...

...and a Technical Certificate (BTEC Certificate in Management (Supervision and Leadership) Level 3, Chartered Management Institute Certificate in Management...

...and customers Manage the achievement of customer satisfaction Like all NVQs, this qualification is competence based. This means that it is linked to...

...(Certificate in Customer Service Level 2) are required to be added to this...

...Suitable for: Those who work in a designated customer service department and/or have a particular customer service job title (such as customer service advisors)...

...learner within food retail, clothing, beauty, merchandising and sales etc. The Retail Level 2 qualification is achieved by assessing the knowledge...

...Unit 5 Provide a personalised sales and after-sales service to retail clients Stock management Unit 6 Organise the receipt and storage of goods in a retail...

...Help to manage a retail team Unit 28 Contribute to the continuous improvement of retail operation A maximum of one unit can be chosen from the following units at Level...

...required goods and services in a retail environment Merchandising Unit 11 Maintain the availability of goods for sale to customers in a retail environment...

...employed and even start your own business. Candidates must achieve both mandatory units and three or more optional units. These must be either one unit from Group...

...Optional units (choose 2 from 3): Assembling mechanical components Carrying out routine servicing of mechanical equipment Aplying coatings or covering...

...NVQ Level 2 is intended for individuals whose role involves: Mandatory units: Complying with statutory regulations and organisational safety requirements...

...A candidate must complete six units in total. Mandatory units: Store resources ready for use Erect and dismantle working platforms Contribute to efficient...

...aware of the requirements of the drivers' hours regulations if courses are undertaken at weekends or on other drivers' rest...

...However drivers can attend approved courses up to 12 months prior to this, and on successful completion, this will be valid from the expiry date of their original...

...classification, containment systems, marking, labelling and placarding documentation, compliance thresholds, filling, stowing, loading and segregating...

...this course must be completed successfully six months prior to commencing the instructors' course. Within the first two days the trainee will need to...

...Use of PPE Precautions to be taken during handling What to do in the event of an incident or accident in order to ensure personal safety and that of the public Course duration...