Norfolk Training Services courses

...to Level 2 at both unit level and whole qualification level. It is designed to fit the needs ofthe employer and candidate. Aims: Develop a candidate’s...

...qualification will equip learners with the broad range of transferable skills necessary to meet the demands of the modern workplace, and will prepare learners...

...Team leaders therefore need to have excellent supervisory, communication and delegation skills. A candidate must complete six units in total...

...select and keep colleagues Provide learning opportunity for colleagues Manage a budget Manage a project Monitor and solve customer service problems...

...and quality of work in your area of responsibility Provide learning opportunities for colleagues Manage finance for your area of responsibility Manage...

...Deal with customers by telephone Theme: Delivery Deliver reliable customer service Deliver customer service on your customer’s premises Recognised diversity...

...problems Apply risk assessment to customer service Process customer service relationship Theme: Development and improvement Work with others to improve...

...Suitable for: Someone working at Sales Assistant level within any kind of retail store. Someone working at Sales Assistant level within any kind of retail store...

...Unit 3 Provide specialist support in helping customers to make purchases in a retail environment Unit 4 Develop Individual retail service opportunities...

...displays Unit 29 Make props for visual merchandising displays Unit 30 Put visual merchandising displays together...

...organisation Optional units: Learners must achieve a further five units and at least four of these must be chosen from: Unit 29 Recruit, select and...

...Attach fittings to production furniture Prepare to apply finishing processes to production furniture Apply finishing processes to production furniture...

...to finish surfaces Foundry Press Operators Materials Engineers Mechanical Engineers Metals Industry Production Operatives Plater/Fabricators Production Engineers...

...Promoting effective working relationships Contributing to effective teamworking Optional Set A (two units): Transferring materials Preparing for manufacturing...

...to choose the optional units which best suit their work and job role. Although all units need to be achieved to gain the NVQ, each unit is a ‘mini qualification’...

...Regularly-held courses are available at our approved training centre in Norwich or at your own premises, subject to approval. This course is provided...

...ADR Training Certificates are valid for five years. Before the expiry date of the certificate, refresher trainng and examinations must be undertaken by drivers...

...texts which delegates will require for training, examinations and also for use in their daily work as DGSAs. Course duration : usually a five-day course...

...a test of operating skill to instructor level and the remainder of the 10-day course will primarily deal with instruction of forklift truck operation...

...Introductions General operating rules The main hazards of the dangerous goods classes Environmental protection Documentation and equipment Marking of vehicles...