Norfolk Training Services courses

...to Level 2 at both unit level and whole qualification level. It is designed to fit the needs ofthe employer and candidate. Aims: Develop a candidate’s...

...in a comprehensive manner. In order to achieve a OCR Level 2 Certificate for IT Users (CLAiT Plus) candidates are required to achieve three units...

...Team leaders therefore need to have excellent supervisory, communication and delegation skills. A candidate must complete six units in total...

...A candidate must achieve seven units. Mandatory units (four units): Manage your own resources and professional development Provide leadership in your...

...Manage business processes Optional units (choose three units): Manage your own resources and professional development Develop your personal networks Provide...

...service In order to achieve an Apprenticeship, Key Skills (Communication Level 1 and Application of Level 1) and a Technical Certificate...

...Suitable for: Those who work in a designated customer service department and/or have a particular customer service job title (such as customer service advisors)...

...The candidate must demonstrate that they have the retail skills such as: processing payments, merchandising and creating a positive impression of themselves and their organisation...

...Unit 3 Provide specialist support in helping customers to make purchases in a retail environment Unit 4 Develop Individual retail service opportunities...

...in your retail organisation Optional units : Learners must achieve a further five units and at least four of these must be chosen from the following units at Level...

...payments from customers Customer Service Unit 15 Monitor and evaluate the quality of service provided by external suppliers to your customers Only...

...enabling the organisation and individual to choose the optional units which best suit their work and job role. Though all units need to be achieved to gain the...

...Optional units (choose 2 from 3): Assembling mechanical components Carrying out routine servicing of mechanical equipment Aplying coatings or covering...

...products using combined manufacturing operations Carrying out inspection and testing activities In order to achieve an Apprenticeship...

...Key Skills (Communication and Application of Level 1) and a Technical Certificate (Certificate in Intermediate Construction Award Level 2) are required...

...These certificates are valid for five years. Who should attend this course? NTS courses are designed for staff who transport listed dangerous goods in both tankers and packages...

...Regularly-held courses are available at our approved training centre in Norwich or at your own premises, subject to approval. Drivers' hours regulations...

...The Dangerous Goods Safety Regulations state that companies which transport dangerous goods by road, rail and inland waterway are required to appoint...

...and Safety Code of Practice. Course duration : ten days for the initial course and five days for the re-registration course. During both courses the tutor...

...Use of PPE Precautions to be taken during handling What to do in the event of an incident or accident in order to ensure personal safety and that of the public Course duration...