Norfolk Training Services courses

...the core unit (unit one) plus two additional optional units. Candidates can also achieve an OCR Level 1 Diploma for IT Users (New CLAiT) by achieving five units...

...qualification will equip learners with the broad range of transferable skills necessary to meet the demands of the modern workplace, and will prepare learners...

...Key Skills (Communication Level 2 and Application of Level 1) and a Technical Certificate (GOAL Certificate in Team Leading Level 2) are required to be added to this...

...innovation in your area of responsibility Plan change Implement change Develop productive working relationships with colleagues Recruit, select and...

...and customers Manage the achievement of customer satisfaction Like all NVQs, this qualification is competence based. This means that it is linked to...

...Suitable for: Those that can work with others to solve problems and support customer service improvements. Those that can work with others to solve problems...

...developing customer service Optional units (choose one unit from each theme): Theme: Impression and image Make customer service personal Go the extra...

...learner within food retail, clothing, beauty, merchandising and sales etc. The Retail Level 2 qualification is achieved by assessing the knowledge...

...towards the qualification when chosen from units 16, 17, 18, 19 and 20. Unit 16 Organise the delivery of reliable customer service Unit 17 Improve customer...

...the company’s visual merchandising policy Create plans, elevations and drawings to realise visual merchandising ideas Management and Leadership Unit...

...opportunities for colleagues Unit 31 Develop productive working relationships with colleagues Finance and Administration Unit 33 Evaluate the receipt...

...Wood occupations is a local skills sector shortage area which, if not invested in, will decline, as employers will find it increasingly difficult to source...

...Mandatory units: Working safely in an engineering environment Using and communicating technical information Workin efficiently and effectively in engineering...

...formed products Finishing products Producing moulded products Producing packaged products Making products using computer controlled equipment Manufacturing...

...joinery products Or shop-fitting option: Manufacture shop fitting products Plus either: Install internal shop fitting frames, fitments and finishings Install...

...The regulations which govern the transportation of dangerous goods requires the adequate training of drivers of tankers, tank containers, bulk and packaged substances...

...ADR Training Certificates are valid for five years. Before the expiry date of the certificate, refresher trainng and examinations must be undertaken by drivers...

...classification, containment systems, marking, labelling and placarding documentation, compliance thresholds, filling, stowing, loading and segregating...

...for at least six months. If this cannot be met we recommend our two-and-a-half day Basic Refresher course which includes the required operator test...

...'The general requirements of the provisions for the carriage of dangerous goods. The nature of the dangers to which the particular dangerous goods being...