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Team Leader NVQ Level 2

NVQ

In Norwich ()

Price on request

Description

  • Type

    NVQ

This qualification will support team leaders in evaluation of their effectiveness and support skills not yet developed. Suitable for: Individuals whose role involves carrying out a broad range of team leader activities, requiring a limited amount of supervision and working with some autonomy.

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Course programme

The role of a team leader covers many aspects, such as:

  • Liaison and administration
  • Attending weekly meetings
  • Running weekly team meetings
  • Oversees team operations
  • Supervision/support of team staff
  • Delegating jobs and tasks

It is an important role and one that can affect an organisation’s daily operation. Team leaders therefore need to have excellent supervisory, communication and delegation skills.

A candidate must complete six units in total.

Mandatory units (four units):

  • Manage your own resources
  • Provide leadership for your team
  • Develop productive working relationships with colleagues
  • Ensure your own actions reduce risks to health and safety

Group A (choose two units):

  • Encourage innovation in your team
  • Allocate and check work in your team
  • Provide learning opportunities for colleagues
  • Resolve customer service problems
  • Support customer service improvements

In order to achieve an Apprenticeship, Key Skills (Communication Level 2 and Application of Level 1) and a Technical Certificate (GOAL Certificate in Team Leading Level 2) are required to be added to this NVQ.

Team Leader NVQ Level 2

Price on request