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Norfolk Training Services courses
- NVQ
- Norwich
...learning opportunities for colleagues Resolve customer service problems Support customer service improvements In order to achieve an Apprenticeship...
- NVQ
- Norwich
...select and keep colleagues Provide learning opportunity for colleagues Manage a budget Manage a project Monitor and solve customer service problems...
- NVQ
- Norwich
...and customers Manage the achievement of customer satisfaction Like all NVQs, this qualification is competence based. This means that it is linked to...
- NVQ
- Norwich
...promise Make customer service personal Go the extra mile in customer service Deal with customers in writing or using ICT Deal with customers face to...
- NVQ
- Norwich
...problems Apply risk assessment to customer service Process customer service relationship Theme: Development and improvement Work with others to improve...
- NVQ
- Norwich
...This qualification will help employers and employees achieve and demonstrate total quality as part of a continuous customer service improvement programme...
- NVQ
- Norwich
...in the workplace and covers the retail sector in more depth. Retail Level 3 has three main routes and one of the following must be chosen for the candidate to follow...
- NVQ
- Norwich
...displays Unit 29 Make props for visual merchandising displays Unit 30 Put visual merchandising displays together...
- NVQ
- Norwich
...unit can count towards the qualification when chosen from units 16, 17, 18, 19 and 20. Unit 16 Organise the delivery of reliable customer service...
- NVQ
- Norwich
...activities Making components from wood-based materials Finishing surfaces by applying coatings or treatments NVQ Level 2 For routine, non-complex tasks...
- NVQ
- Norwich
...to finish surfaces Foundry Press Operators Materials Engineers Mechanical Engineers Metals Industry Production Operatives Plater/Fabricators Production Engineers...
- NVQ
- Norwich
...Promoting effective working relationships Contributing to effective teamworking Optional Set A (two units): Transferring materials Preparing for manufacturing...
- NVQ
- Norwich
...Suitable for: Individuals whose role involves non-complex, routine site carpentry. Individuals whose role involves non-complex, routine site carpentry...
- Training
- Norwich
- Beginner
...Drivers' hours regulations: attendance at courses is a legal requirement of the occupation and we as training providers must make drivers and their employers...
- Course
- Norwich
- 5 Days
...DGSA to carry out specific duties and functions. The regulations require DGSAs to be suitably qualified and to hold a valid VTC training certificate before...
- Training
- Norwich
...and Safety Code of Practice. Course duration : ten days for the initial course and five days for the re-registration course. During both courses the tutor...
- Short course
- Norwich
...Introductions General operating rules The main hazards of the dangerous goods classes Environmental protection Documentation and equipment Marking of vehicles...
- Short course
- Norwich
...3 = multi-choice paper and Unit 5 = Case study paper International Passenger Certificate Unit 7 = Direct answer + case study paper Candidates must...
- Training
- Norwich
...The tests that are required for Initial Driver CPC are as follows: Theory test and hazard perception test (Module 1) Case study...
- Training
- Norwich
...individual day units or together in a week-long programme. The topics that will be covered are as follows: Unit 1 - Drivers’ Hours and Tachographs Unit...